Job description
Billing Specialist - Canada - 12 Month Contract
Work Hours: Monday to Friday, Preferred: 9am to 5pm EST or 12pm to 8pm EST
Who We Are
At Certn, we’re revolutionizing background screening with The World’s Easiest Background Check—fast, global, and powered by tech. We’re not about outdated processes and red tape. We’re about innovation, speed, and impact.
If you’re looking for a place where ownership, collaboration, and creativity thrive, this is it.
The Gig: Billing Specialist
We are on the hunt for some detail-oriented, curious, and hard-working people to join our team as a Billing Specialist. The Billing Specialist is responsible for the accurate and timely execution of the company’s billing processes, ensuring sales invoicing is completed in line with customer agreements and internal standards. This role contributes to the overall financial health and operational effectiveness of the organization by helping ensure revenue is recognized, collected, and reported efficiently.
What You’ll Be Doing (and Crushing)
Prepare and issue accurate, timely sales invoices per customer agreements and billing schedules.
Ensure correct invoice posting in systems (e.g., NetSuite) with proper tax codes, currencies, and terms.
Review billing data and support the month-end close through accurate reporting and reconciliation.
Manage the billing inbox and resolve client inquiries to avoid delays in revenue collection.
Process credit notes, adjustments, and refunds, ensuring compliance with internal and tax requirements.
Apply payments, credit memos, and refunds accurately to maintain current account balances.
Assist with bank reconciliations and ensure alignment between sales and general ledgers.
Collaborate across Sales, Customer Success, and Finance teams to validate billing and support accounting activities.
Support collections by tracking failed payments, investigating issues, and partnering with the Global Credit Controller.
Maintain billing records, respond to internal requests, generate reports, and support process improvements.
What You Bring to the Table
Knowledge of billing processes, accounting principles, and financial systems
Proficiency in accounting software and Microsoft Office, particularly Excel
Excellent attention to detail and accuracy
Exceptional organizational and time management skills
Ability to work in a team environment and with cross-functional teams
Strong customer-oriented mindset and desire to deliver a first-class billing experience
Strong analytical and problem-solving skills
Previous experience in dealing with tasks associated with accounts receivable and billing
Why You Should Be Excited:
Work with amazing teams committed to giving great customer service
DEIB Commitment: We’re dedicated to creating an inclusive and equitable environment for all
Bright Minds: Learn from some of the most brilliant and kind people you’ll ever meet!
Work from home allowance
Full IT equipment will be provided
4 weeks vacation
12 wellness days
Professional Development Fund
Comprehensive Benefits & HCSA
$500 one-time work from home set up
A Little Bit More About Us
Certn is a growing global technology company that is looking to reinvent the way organizations build Trust in People with technology and AI-backed background checks. Having recently been named one of Canada’s Companies-to-Watch in Deloitte’s Technology Fast 50™ Awards, we are becoming one of the fastest-growing start-ups.
Just so you know… The selected candidate will be required to complete a background check. This means you will get to see first hand what we do (and trust us, we do it REALLY well)!
Certn takes pride in being an advocate for equal opportunities in the workplace. Our commitment is reflected in how we’re creating a workplace that’s respectful, inclusive, and free from barriers—a place where each member of our team can achieve their full potential. We firmly believe that the strength of our company is rooted in diversity, and we encourage every individual to bring their authentic selves to work. We extend a warm welcome to all qualified candidates and hope that you’ll consider Certn as your preferred employer, where you can thrive and contribute to our collective success.
If you have a disability that requires accommodation during any stage of our recruitment process, please let us know how we can best assist you.
