Channel Partner Manager

Job description

About Shelf:

There is no AI Strategy without a Data Strategy. Getting GenAI to work is mission critical for most companies but 90% of AI projects haven’t deployed. Why? Poor data quality - it is the #1 obstacle companies have in getting GenAI projects into production.

We’ve helped some of the best brands like Amazon, Mayo Clinic, AmFam, and Nespresso solve their data issues and deploy their AI strategy with Day 1 ROI.

Simply put, Shelf unlocks AI readiness. We provide the core infrastructure that enables GenAI to be deployed at scale. We help companies deliver more accurate GenAI answers by eliminating bad data in documents and files before they go into an LLM and create bad answers.

Shelf is partnered withMicrosoft, Salesforce, Snowflake, Databricks, OpenAI and other big tech players who are bringing GenAI to the enterprise.

Our mission is to empower humanity with better answers everywhere.

Job Overview:

As a Channel Partner Manager, your primary responsibility is to build and operationalize Shelf practices within strategic partner firms. You will take point on a set of 20+ engaged partner organizations—consulting firms, SIs, and agencies—working to deepen their investment in Shelf by aligning offerings, resources, and internal champions around our platform.

You’ll be embedding Shelf into how our partners go to market, deliver services, and grow their business.

Core Responsibilities:

• Recruit onboard and enable new partners: Plan outbound partner recruitment campaigns to build a vibrant and robust partner ecosystem for Shelf.
• Institutionalize Shelf Within Partners: Help key partners formalize a Shelf practice—this includes aligning their services, enablement, and delivery functions to support implementation, integration, and value realization for end customers.
• Navigate Partner Orgs: Identify and engage stakeholders across partner sales, delivery, enablement, and marketing teams. Build deep cross-functional alignment to support repeatable Shelf-led services and solutions.
• Activate and Expand Early Engagements: Take active partner relationships and move them from early interest to structured engagement—formal Shelf offerings, internal use cases, partner-led enablement, and joint solution design.
• Drive Internal Champion Development: Cultivate Shelf advocates within each firm. Equip them with messaging, training, and internal tools to evangelize Shelf internally and with clients.
• Standardize Engagement: Collaborate with cross-functional teams to define what “good” looks like for a Shelf-aligned partner. Help build repeatable frameworks, templates, and ops infrastructure that make it easy for partners to scale with us.
• Track Partner Maturity: Monitor progress across each partner using defined stage gates—engagement level, resource investment, certifications, and client activity—and proactively identify blockers or acceleration opportunities.

What You Bring:

• 3+ years in partner programs, alliances within a B2B SaaS environment
• Experience working with or within consulting firms, GSIs, or implementation partners
• Skilled in navigating multi-stakeholder orgs and building durable strategic relationships
• Strong communicator and builder—comfortable defining structure where none exists
• Experience in the Microsoft Ecosystem is a plus

What We Offer:

• Competitive salary: $170,000 - $200,000
• Generous equity grant in the form of company stock options
• Comprehensive health and wellness packages
• Open PTO
• Realistic, clearly communicated expectations
• Team-wide aligned values and goals

Location: Remote work in the United States with travel to Stamford, CT as needed.

Why Shelf:

• Our Leadership Team has deep knowledge management and AI domain expertise and enterprise SaaS background to execute this plan
• We love our customers and our customers love us. Ask a Shelf customer why, and they’ll tell you it’s because of our innovative capabilities, rock-solid reliability, they truly enjoy working with our people, but most of all – it’s the improvements they see in their business KPIs.
• We have raised over $60 million in funding and our investors include Tiger Global, Insight Partners, Connecticut Innovations, and others
• We have high velocity growth powered by the most innovative product in our category, 3X growth for 3 years in a row
• We now have over 100 employees in multiple U.S. states and European countries, and we have ambitious hiring goals over the next few months

Shelf Values:

Quality - We’re united by our focus on world‑class Quality. Quality in all things – starting with everything that leaves your desk. Everything you touch – every email, report, campaign, and piece of code – should be outstanding. Your work product should blow people away. Having people look at what you’ve done and say, “Wow.” That’s the standard here. Remember that how you do anything is how you do everything. Focus on craftsmanship—your ability to make things better.

Momentum - for us means that you should know that the things you’re responsible for are moving forward. When you look around and see something that’s stalled, get it moving again. We pride ourselves on “ball movement.” When your boss or team leaves you with something, they should return to see measurable progress. Small, continuous movement is our recipe for success. Constantly look for how to make the work around you move forward. We want you to initiate solutions, ideas, and progress. Don’t wait for it to come to you—reach out and create movement. All the time.

Accountability - We expect every team member to feel that they are accountable for more than anyone might normally expect. Each of us should feel real responsibility for things even at the edge of our control. We consistently share and align on expectations, give each other open and respectful feedback, and use those two drivers to ensure that every agreement we make with one another is clear and complete.

Hard Work - We’re here to do something difficult together. We care intensely about the mission and we expect that from our teammates. That care means that we work hard here. Hard work comes with long hours, extra effort…and real opportunity at Shelf. Your passion for creating and sustaining output is a part of our DNA. Support each other, cheer each other on, drive the mission forward. Great teams sustain intense effort together to win.

Learning Agility - We’re innovating in one of the fastest‑moving spaces in history at a time of accelerating global change. That’s incredibly exciting and requires each of us to commit fully to learning each and every day so that we can be the best at what we do. None of us know everything. All of us can learn anything. Staying open and constantly curious is a key success driver at Shelf. It also requires humility. We prize people who are consistently humble and open to making mistakes and growing from them. Recognize also that learning itself is a skill…we need you to be really good at it. Keep dialing in your own understanding about how you learn best and push yourself to keep growing.

Adapt and Thrive - Overcoming challenges lives deep in our DNA. We have a proud history of understanding and living the reality that obstacles are our opportunities…they’re the key to our success. Change is a constant in our business and fighting change is counterproductive. We need you to be good at being uncomfortable and understand that discomfort is the key to growth. Cultivate your own ability to adapt and know that struggling well is something you’ll share with every team you’re on at Shelf. Our company stories are about thriving through real difficulty…together.

Win Together - We win or lose as a team. Always. Everything you do here is connected to the rest of the organization. Part of our shared team environment demands full honesty…real candor and directness with one another. We expect you to constantly be thinking about how to support your teammates and the company, always acting in service to our shared mission and what’s best for the organization as a whole.