Client Advisor

  • Remote - United States

Remote

Customer Service

Mid-level

Job description

At Bishop Fox, security isn’t just a job—it’s our passion. As leaders in continuous offensive security and penetration testing, we deliver world-class customer experiences. Trusted by over a quarter of the Fortune 100, half of the Fortune 10, and top global media companies, we help safeguard digital landscapes. Our Cosmos platform, honored as Best Emerging Technology by SC Media, exemplifies our commitment to innovation.

Joining Bishop Fox means collaborating with a curious and dedicated team. You’ll tackle complex challenges for some of the world’s most recognized organizations, securing their networks against real-world threats. With nearly 20 years of industry contributions—including 16 open-source tools and 50 security advisories published in the past five years—we’re committed to making the digital world safer.

We’re looking for a Client Advisor—our version of a Business or Sales Development Rep—to join the team. This isn’t just another sales job; it’s the first step in a long and rewarding career at Bishop Fox. As a Client Advisor, you’ll build the skills, relationships, and expertise needed to grow within our organization, with a clear path to advancement.

Who You Are and What You’ll Do

You’re a natural communicator with a knack for building genuine relationships. You don’t just send cold emails—you craft messages that make people stop and take notice. Your resilience means you don’t get discouraged by setbacks; instead, you find new ways to connect. Creativity is your secret weapon, and you’re always thinking of innovative approaches to reach your audience. You understand that success in sales isn’tjust about transactions; it’s about trust.

At Bishop Fox, you will be the frontline in our sales efforts, driving pipeline growth through thoughtful, strategic engagement. Your research skills are so sharp, the FBI might start taking notes. You’ll uncover insights that make your outreach feel less like cold calls and more like perfectly timed, can’t-ignore connections.

Your responsibilities will include:

  • Conducting expert client and contact research, using every tool at your disposal to uncover valuable insights that give us an edge.
  • Executing tailored outreach strategies, ensuring every touchpoint feels timely, relevant, and engaging.
  • Partnering with sales and marketing to generate pipeline by developing relationships with potential customers and understanding their business challenges.
  • Qualifying leads for our Enterprise Account Executives, asking the right questions and identifying where we can provide the most value.
  • Building and maintaining relationships, always keeping an eye on long-term potential—not just immediate wins.
  • Managing CRM records with precision, ensuring interactions are documented and relationships are nurtured effectively throughout the sales cycle.

Your Experience

The following describes you. If you check most of these boxes, we’d love to talk:

  • 1+ years of experience as a BDR or in a similar role, where you’ve honed your skills in personalized outreach and relationship-based sales in an outbound sales motion.
  • A bachelor’s degree in computer science, communications, marketing, or a related field is preferred but not required.
  • Enthusiasm and passion for thoughtful outreach, cybersecurity, and relationship building.

Why Bishop Fox

At Bishop Fox, we’re driven by a simple mission: deliver exceptional quality to our clients, foster a vibrant and fulfilling environment for our team, and champion excellence within our industry. Our core values, which we live by every day, are:

  • Be Excellent to Each Other
  • Do the Right Thing
  • Do What You’ll Say You’ll Do
  • Get Better Together
  • Give a Sh*t

At Bishop Fox, we’re committed to providing benefits that support your well-being and professional growth. Here’s a glimpse of what we offer:

  • Generous Time Off and Company-Wide Holidays
  • Team Events and International Travel Opportunities
  • Work From Home Support
  • Monthly Allowance for Cell Phone and Internet
  • Training Budget
  • Retirement; 401k Matching for Traditional and Roth Accounts in the US
  • Health Insurance Options Including Medical, Dental, Vision
  • Paid Parental Leave

Bishop Fox is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.  All new hires must pass a background check as a condition of employment.

Interested? Apply today!

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