Job description
✳️ Position Summary
Job Title: Client Services Analyst
Department: US Data Products – Client Services
Location: United States (Remote or Hybrid, depending on location)
YouGov is looking for a curious, detail-oriented, and client-focused Client Services Analyst to join our Data Products Client Services team. In this role, you’ll help bring YouGov’s syndicated products— BrandIndex, CategoryView, and Profiles—to life for our clients, using data and storytelling to answer key business questions. Whether guiding users through onboarding, building impactful reports, or uncovering insights from data, you’ll be an essential part of the client journey.
This is an entry-level position perfect for someone with a sharp analytical mind, a love of learning, and an interest in marketing, analytics, or market research.
💼 About the Team
The Data Products Client Services team ensures clients get real value from YouGov’s world-class brand tracking and audience profiling tools. Our work goes beyond dashboards—we connect the dots between data and decision-making. With clients ranging from Fortune 100 brands to fast-growing disruptors in sectors like Retail, Tech, Finance, Food, Media, and more, we play a strategic role in answering high-impact questions:
- How is my brand performing over time?
- Who is my ideal customer?
- Is my campaign moving the needle?
- What drives awareness or purchase?
We partner with internal teams and clients alike to ensure a seamless, insightful experience.
What You’ll Do
As a Client Services Analyst, you will:
1. Become a Product Expert
- Learn the ins and outs of YouGov’s data tools and platforms
- Translate product knowledge into simple, useful guidance for clients
2. Support & Train Clients
- Lead onboarding sessions and training for new and existing users
- Help clients understand how to extract value from YouGov’s data
3. Deliver Insights & Reports
- Build and deliver recurring insights reports (e.g., brand health, audience profiling, market sizing)
- Analyze YouGov data to answer ad hoc business questions and provide actionable recommendations
4. Tell Clear, Compelling Stories
- Present findings and visualizations that connect data with strategic business goals
- Help clients see the “so what” behind the numbers
5. Collaborate Across Teams
- Partner with sales, product, and research colleagues to ensure client satisfaction and identify opportunities for growth
🧠 Who You Are
You’re not expected to know everything on day one—but you bring the right mindset and foundation. You might be a recent graduate or early-career professional looking to jump into the world of data, insights, and client strategy.
Must-Have Qualifications
- Bachelor’s degree (fields like Marketing, Psychology, Economics, Business, or Analytics are a plus)
- Strong Excel and PowerPoint skills
- Great attention to detail and time management
- Solid written and verbal communication skills
- Eagerness to learn and solve problems with data
Preferred (but not required)
- Experience analyzing data or telling stories with data (school projects, internships, or previous roles)
- Familiarity with data visualization or BI tools (e.g., Tableau, Power BI)
- Experience working directly with clients or on client-facing projects
💡 What You’ll Gain
- Hands-on experience working with real-time brand, audience, and campaign data
- Exposure to a wide range of industries and business questions
- Mentorship from experienced researchers and client strategists
- Opportunity to grow into more senior client, research, or product-facing roles within YouGov
🌍 Why Join YouGov?
YouGov is a global leader in opinion data and analytics, with a proprietary panel of over 9 million people across 38 markets. We value curiosity, collaboration, and a commitment to getting things right. When you join YouGov, you’ll be part of a team that’s redefining the research industry—and you’ll have space to grow, make an impact, and enjoy the process.
For roles based in California, New York, Colorado or Washington State, the base salary hiring range for this position is $67,200.00 - $76,000.00
Compensation offered will be determined by multiple factors including location, job-related knowledge, skills and experience.
Certain roles may be eligible for incentive compensation and additional benefits. All US based full time employees are eligible for the following benefits:
- Paid vacation, holidays and sick days
- Flexible working arrangement available
- Group medical, dental and vision insurance
- Company-paid life and disability insurance
- Paid parental leave
- 401(k) with company match
Company Description and Culture
YouGov is a global online research company, offering insight into what the world thinks.
We speak daily to our panel of over 27 million registered members to understand opinion and behaviors around the world. We have a strong reputation as a source of accurate data and we’re trusted by the world’s biggest brands to get it right, making us the most quoted market research source in the world.
Why join YouGov?
Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities.
Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.
Life at YouGov
We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.
We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.
Equal Opportunity Employer
As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.
Data Privacy
To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy
