Job description
About the Company
Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.
Investor Reporting at Valon
The Investor Reporting Team at Valon is responsible for executing the reporting of mortgage data and the movement of funds to both agency and non-agency investors. We are a team of mortgage and technology professionals working side by side to create automation and efficiency using Valon’s proprietary servicing system. We strive to shape a modernized Investor Reporting system while maintaining a strong level of precision in order to meet the requirements and guidelines of our investors.
About the Role
We are looking for a motivated and detail-oriented Flow Servicing Analyst to join our Investor Reporting team. This role supports key functions related to flow servicing, including seller coordination, fund application, reconciliation, and data validation. The ideal candidate is someone who is seasoned within the mortgage servicing space, is comfortable working with numbers, and can communicate effectively within internal and external teams.
Responsibilities
- Assist in reviewing and reconciling investor account activity
- Support the validation of loan purchase advice and funding data
- Help prepare documentation for client billing and reporting tasks
- Apply incoming funds to the correct accounts after reconciling with transfer data
- Retrieve and organize data from investor platforms for internal analysis and tracking
- Escalate discrepancies and variances to senior team members for resolution
- Contribute to trend tracking and post-reconciliation analysis under supervision
- Participate in cash management tasks such as tracking remittance timelines and verifying wire transfers
- Maintain awareness of servicing transfer processes and related data requirements
- Collaborate with internal stakeholders to improve workflow processes
- Respond to internal inquiries and assist with documentation needs during audits
- Other duties as assigned
Ideal Background
- 1–2 years of experience in mortgage servicing, investor reporting, loan onboarding/servicing transfers, or accounting support functions.
- Familiarity with Freddie Mac, Fannie Mae, or Ginnie Mae is a plus.
- Working knowledge of Microsoft Excel (e.g., data sorting, formulas, basic pivot tables).
- Strong organizational skills and attention to detail.
- Excellent communication and collaboration abilities.
- Interest in mortgage servicing, finance, or accounting processes.
Minimum Qualifications
- 1–2 years of experience in a data, finance, or mortgage servicing-related role.
- Proficient in Microsoft Office, especially Excel.
- Ability to work effectively in a remote, collaborative environment.
- Open to learning and adapting in a fast-paced, tech-driven company.
- Finance, Accounting, or Business degree preferred but not required.
What we can offer
- Compensation: competitive salary and 401 (k) plan
- Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
- Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
- Grow together: Company-wide orientation for you to successfully onboard and other learning & development opportunities, including regular review cycles that feature 360-degree feedback
- Generous time off: 17 days paid time off, sick days, and 11 company holidays
- Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid, so you can focus your energy on your newest addition
This Base Compensation pay range applies to our New York City located staff and may differ according to location.
New York Base Compensation Pay Range
$68,000—$92,000 USD
Throughout the interview process, please remember that emails will only be from valon.com emails. We won’t ever be asking for any personally identifiable information during the interview process itself. Please reach out to [email protected] if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
