Job description
Our client is looking for a Collections Specialist who will be responsible for managing and collecting all the outstanding accounts receivables from clients and customers. In addition, you may be responsible for other aspects of collections, resolving customer billing problems, and reducing the amount of accounts receivables
Job Responsibilities
Monitor billed accounts on a daily basis
Identify outstanding account receivables
Investigate historical data for debts and bills
Take action in order to encourage timely payments
Resolve billing issues
Contact clients and discuss their overdue payments
Prepare and present reports on collection activities and progress
Must be able to work a minimum of 40 claims per workday
Minimum of 40 claims per work day
At least a year of experience with medical billing
Familiarity with medical billing codes
Familiar with the appealing process for commercial and workers’ compensation claims
Excellent knowledge of case management principles
Excellent email writing and phone calling skills
Good communication and interpersonal skills
Ability to be compassionate, empathetic, patient, and calm
Solid organizational skills and a high level of attention to detail
System Requirements
At least 15mbps for the main internet and at least 10mbps for backup
A desktop or laptop that has an i5 processor with at least 8 GB RAM and an i3 processor for backup
Note: Back-ups should still be able to function when there is a power interruption
A webcam
Noise-canceling USB Headset
Quiet, Dedicated Home Office
Smartphone
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