Community Engagement Specialist

  • Remote - Singapore, Taiwan

Remote

Project Management

Mid-level

Summary

The job is for a Community Engagement Specialist at DeGate, a decentralized exchange company. The role involves content planning, managing user-generated content, online reputation management, engagement initiatives, growth hacking, feedback loop, and event coordination. The employee should have 1+ years of experience in community management, social media, or related roles, be skilled in using automated methodologies for marketing, have strong communication skills, and problem-solving abilities.

Requirements

  • 1+ years experience in community management, social media, or a related role, with a focus on growth and engagement farming
  • Experience with using automated methodologies for marketing
  • A knack in engaging and growing online communities
  • Strong ability to execute and drive effective community engagement strategies at scale
  • Excellent communication skills (written and verbal), with the ability to create compelling content and foster meaningful conversations
  • Problem solving and analytical skills to measure and optimize community engagement efforts

Responsibilities

  • Responsible for content planning on overseas social media and community platforms (including Facebook, Discord, Reddit, Wiki, etc.), setting engagement goals, and delivering content according to the plan
  • Develop and manage UGC (User-Generated Content) / PGC (Professionally-Generated Content) systems, enrich community content, and maintain a healthy community ecosystem
  • Online Reputation: Focus on Trust Building strategies to drive user attention, adoption, growth
  • Engagement Initiatives: Actively participate in and contribute to online discussions, fostering positive interactions and promoting our platform's benefits
  • Growth Hacking: Utilize innovative growth hacking techniques to attract and engage potential users, driving community growth and platform adoption
  • Feedback Loop: Gather and analyze community feedback to inform product development and improve user experience
  • Event Coordination: Participate in community events, webinars, and AMA (Ask Me Anything) sessions to engage with users and provide valuable insights about our platform
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