Job description
Job Title: Freelance Content Implementation Specialist
Location: Remote (Bulgaria)
Employment Type: Freelance/Contract
Working hours: This is a freelance position with working hours set as needed by the company. You will be expected to be available and flexible to accommodate project timelines and deadlines as required.
Company Overview:
SpotMe is a leading enterprise event platform, trusted by over 12,000 global Fortune 500 business leaders and loved by more than 10,000,000 users. Our platform empowers brands like J&J, Deloitte, and Red Hat to create engaging hybrid, virtual, and in-person events with personalized, branded experiences. We are known for our supportive and diverse team, where members from over 30 nationalities collaborate to deliver outstanding work.
Role Overview:
As a Freelance Content Implementation Specialist on our Operations team, you will ensure a seamless experience for our customers by accurately and efficiently managing content within our event platform. Your attention to detail and proactive approach will be critical to delivering high-quality results.
Key Responsibilities:
- Content Management: Process and implement content requests through our ticketing system (Jira) and update content in our apps via the CMS platform: Backstage.
- Project Support: Manage project onboarding forms, conduct initial project setup, and handle data processing tasks using tools like Excel and Photoshop.
- Quality Assurance: Review and test uploaded content directly on our app to ensure accuracy and quality.
- Progress Reporting: Communicate the status and completion of requests to relevant stakeholders and ensure timely delivery.
Requirements:
- Language Skills: Fluency in English (written and spoken) is essential. Proficiency in German or French is a plus.
- Project Coordination/Management: Experience working on projects and handling them in a professional manner (internship or full-time role).
Technical Skills:
- Familiarity with CMS platforms (e.g., WordPress, Drupal)
- Proficiency in Microsoft Excel
- Basic knowledge of Photoshop is advantageous
Work Style:
- High attention to detail and accuracy in execution
- Ability to work independently and proactively manage tasks
- Strong organizational and time management skills
Skills & Attributes:
- Problem-solving: Ability to troubleshoot and resolve issues efficiently.
- Communication: Clear and effective communication skills, both written and verbal.
- Organization: Ability to prioritize and manage multiple projects simultaneously.
- Collaboration: Willingness to work in a team-oriented, dynamic environment.
Personal Characteristics:
- Accountable: Takes ownership of work and delivers high-quality results.
- Adaptable: Works well under pressure and meets tight deadlines.
- Proactive: Driven to learn, grow, and continuously improve.
- Respectful: Maintains a positive and collaborative approach with colleagues and clients.
Why Join Us?
As a freelancer, you will have the flexibility to work from anywhere in Bulgaria, contributing to high-impact projects in a supportive and engaging environment. You will collaborate with a diverse team that values curiosity, continuous improvement, and high standards.
