Job description
Mission – Why We Exist, What We Do, and Why We Need You
SpotMe/Onomi exists to make critical industries and event engagement work better. We give event teams one solution to run their in-person and virtual engagements while capturing every interaction in their CRM. By making events easier to manage and measure, we help create better experiences for customers and employees, at a lower cost. Our solution turns events into meaningful connections that drive results for HR, L&D, and sales & marketing.
This role is for a technical leader who thrives in a hands-on environment and has the expertise and drive to push high-performing feature teams even further. If you have a strong background in large-scale SaaS systems, this is your opportunity to take full ownership of engineering excellence in an organization where it’s a core pillar of business growth and our focus on life sciences. You won’t just guide or improve, you will challenge, raise the bar, and require the best from our engineering teams.
As Head of Engineering, you will report to the VP of Engineering, be part of the engineering leadership team, and immediately take over the engineering development organization (4 squads representing 15 FTEs across Europe). Your primary responsibility will be to keep the teams focused on delivering critical product increments, working in close synchronization with the Product team to ensure alignment and execution. You will also help scale the engineering organization by assessing and interviewing nearshore candidates from our partner company to support team growth. Your time will be spent on:
Delivery & release management (40%):
- Organize and document sprint line-ups for the teams you handle so that they are ready to be tackled on the Monday of each two week sprint kick-off.
- Secure high quality feature releases on time and as committed by the teams by performing day to day standups in order to detect and resolve potential roadblocks.
- When impediments appear, step in personally by providing architectural guidance and when necessary set up task forces and lead by example through code reviews, PR’s and actively contributing to the code base.
Technical leadership & roadblock resolution (40%):
- Ensure engineering teams keep the backlog of issue tickets under its maximum defined level by dispatching issue tickets on the dedicated daily standup.
- Personally step in to take over PR reviews that are stuck or piling up - prevent bottlenecks. When necessary, take ownership of fixes and pair programs with engineers to tackle complex problems and accelerate delivery (task force).
- Analyze and resolve critical issues, escalating to the VP of Engineering only when necessary.
Team growth & performance (20%):
- Manage engineering talent, interview nearshore candidates to support team expansion, and foster a culture of excellence and accountability.
- Perform regular reviews, ensure actions are planned and written down when performance standards are not met, organize improvements reviews with engineers and VP of Engineering.
Objectives – The Problems You Will Solve
In your first month
- Assess what is working and not working within the engineering development teams, build a 6 months plan and present it to the CEO and VP Engineering.
- Assist to the first sprint planning and then take over the next ones - present the work to be performed to the entire team (product & engineering) for each sprint kick-off.
- Achieve a clear understanding of our platform’s architecture and code base - with your working development environment at hand you will have created PR’s for two bug fixes.
After 2 Months
- After having planned 6 consecutive sprint plannings, an increase in the deliverability improvement of ~15% should be observed.
- Continue evaluating and onboarding nearshore engineers - hiring of 1-2 additional engineer(s) is secured.
- Handle the analysis and resolution of at least 4 critical issues and report back to the VP of Engineering.
After 6 Months
- Achieve 90%+ adherence to sprint commitments by improving planning, execution, and accountability within squads.
- Handle all critical issue analysis and resolutions, escalate to VP Engineering when required, manage engineering on-call rotations.
- 4 large features/projects will have been handled from design phase to delivery, including documentation, test plan and product official announcement.
- # of nearshore engineers reaches 5 FTE’s
After 12 Months
- Application engineering teams are fully staffed with the addition of 2-3 extra nearshore engineers bringing it to a total of 20 engineers.
- Identify and scope the most important tech debt refactoring project (highest impact) within our platform that brings significant value to scalability and performance and lead it to completion.
SpotMe recruits, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, parental status, or veteran status.
