Job description
Americor is seeking a Creditors Relations Agent to join our team. The Creditor Relations Agent will work in a fast-paced, performance-based environment. The key responsibility of the Creditor Relations Agent will be working with their assigned list of creditors. They will work through emails, process creditor lists, ensure settlement letters are received, and provide information to leadership as requested in regard to creditor’s performance.
Compensation: $20.00 an hour
Work Location: Remote- Must reside within the U.S.
About Us:
Americor is a leading provider of debt relief solutions for people of all backgrounds. We offer various services to help our clients achieve financial freedom, including debt consolidation loans, debt settlement, and credit repair. Our dedication to others sets us apart – not only as a company but as a community of employees who support each other’s personal and professional growth. Recognized as a ‘Top Place to Work’ and ‘Best Company’ for our outstanding service and commitment to excellence.
Responsibilities:
- Work with assigned creditors on the full list exchange process.
- Provide analytical information as requested by leadership.
- Distribute and oversee department reports for accuracy: research, identify, and address any discrepancies.
- Identify opportunities for improvement for intricate scrubs and communicate them to upper management.
- Assist with implementing new processes and procedures.
- Creditor meetings may be attended to communicate the status of the scrub exchanges and areas for improvement.
- Maintain professionalism; reliable, punctual, tactful, considerate of others, and practices open communication.
- Other duties as assigned.
Requirements:
- 1-year administrative experience in a financial industry preferred.
- Experience in a financial services industry is a plus.
- Previous Debt Settlement experience is a plus.
- Intermediate knowledge of MS Office and Google Suite is important.
- Intermediate computer literacy skills, quick and efficient typing skills.
- Good judgment with a highly developed sense of integrity and ability to consistently adhere to company and department guidelines and accurately apply policies and procedures to various situations.
- Superior attention to detail, time management, multitasking, and organizational skills; able to work under deadline constraints while completing work accurately and efficiently.
- Effective problem solver, able to research issues and resolve challenges with minimal supervision.
- Flexible and adaptable with a positive attitude and a willingness to go above and beyond to get the job done.
Education:
- High School diploma or equivalent required.
Company Benefits:
- Ongoing training and development
- Opportunity for career advancement
- Medical
- Dental
- Vision
- Company Paid Group Life / AD&D Insurance
- 7 Paid Holidays and 2 Floating Holiday Days to use at will
- Paid Time Off
- Flexible Spending/HSA
- Employee Assistance Program (EAP)
- 401(k) match
- Referral Program
Americor is proud to be an Equal Opportunity Employer. Americor does not discriminate based on race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
\* Note to Agencies: Americor Funding, Inc. (the “Company”) has an internal recruiting department. Americor Funding Inc. may supplement that internal capability from time to time with assistance from temporary staffing agencies, placement services, and professional recruiters (“Agency”). Agencies are hereby specifically directed NOT to contact Americor Funding Inc. employees directly in an attempt to present candidates. The Company’s policy is for the internal recruiting team or other authorized personnel to present ALL candidates to hiring managers. Any unsolicited resumes sent to Americor Funding Inc. from a third party, such as an Agency, including unsolicited resumes sent to a Company mailing address, fax machine, or email address, directly to Company employees, or to the resume database, will be considered Company property. Americor Funding Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Americor Funding Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.
