Customer Support Agent

πŸ‡ΊπŸ‡¦ Ukraine - Remote
πŸ’¬ Customer ServiceπŸ”΅ Mid-level

Summary

SKELAR is a venture builder that creates international IT companies according to venture capital investment rules. They are looking for a Customer Success professional who can start implementing their ideas from day one, with unlimited development opportunities, focus on employee health, competitive salary with bonuses, and other perks. The role requires Upper Intermediate/Advanced English, night shift work, customer service experience, initiative, organizational skills, and a desire to learn and grow in the IT field.

Requirements

  • Upper Intermediate / Advanced English (B2+)
  • Ability to work night shifts (~6 times a month from 23:00 to 7:00)
  • Experience working with clients (via phone, email, chat, or in-person)
  • Initiative and organizational skills
  • Desire to learn and grow in the IT field

Benefits

  • Unlimited development opportunities (internal courses, schools, library, compensation for external courses, English language courses)
  • Corporate psychologist and health insurance
  • 18 days of paid vacation per year
  • Competitive salary with performance bonuses monthly
  • Corporate Netflix and Grammarly accounts, discounts on products and services, team buildings, corporate events
  • Reliable office in Kyiv with all necessary amenities for emergencies (water, food, light, internet, heat, etc.)
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SKELAR

Venture builder in high tech

  • 201-500 employees
  • Founded in 2014
  • 2 remote jobs

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