D365 Operations Product Owner

💰 $166k-$270k
🇺🇸 United States - Remote
🚀 Product🔵 Mid-level

Job description

WHO ARE WE?

We are the Global Health & Wellbeing (H&W) team at Unilever. We are a start-up (less than 3 years old), focused on one of Unilever’s largest growth opportunities – the €140bn Health & Wellbeing space defined by Vitamins, Minerals, and Supplements (VMS).

We work in an agile and entrepreneurial way, collaboratively within the team and with our Unilever colleagues around the world. We work in a project based networked way where everyone needs to be able to take a step back and think strategically as well as rolling up their sleeves and get their hands dirty, to be entrepreneurial and experiment as well as bringing in the best of Unilever and work the structures of a large company, to take charge and lead as well as follow and support others.

OUR BUSINESS

Unilever’s Health & Wellbeing Group holds the company’s functional nutrition brands and the portfolio of brands that includes Equilibra (Italy) and US acquired brands Olly, Liquid IV, SmartyPants, Welly, Onnit and most recently, Nutrafol. Each brand is completely unique and focused on giving consumers superior experiences within their respective spaces and target segments. We are committed to continue grow this strategic business for Unilever through a series of acquisitions and international expansion of acquired brands through Unilever’s scale and network in the markets.

Recently we announced the launch of 5 business verticals to better organise our business, these are: International, Beauty from within (Nutrafol), Functional Hydration (Liquid IV), First Aid (Welly) and finally VMS (Olly, Onnit and SmartyPants). This role entails product ownership of the Microsoft Dynamics 365 ERP system in the newly established VMS business vertical.

CREATING A STRING OF PEARLS

In May 2021 Unilever announced that Health & Wellbeing would be organized as an integrated Global Business Unit (GBU) bringing together the acquired operating companies, category strategy focused on M&A, international expansion, and entering new and adjacent categories, as well as platform functions such as HR, Legal, R&D, Regulatory, Tech, and Finance. This organization is led by EVP Health & Wellbeing with a dedicated leadership team. Following the string of pearls approach, the GBU LT will establish a balanced operating model that preserves the unique cultures of each business, while gluing together and scaling capabilities.

A transformation organization commenced as a PMO in Q3 2021 with the objective to develop and deliver plans for a collaborative operating model primarily focused on the 4 pivots that create the strong string of pearls including Business Operations, E-Commerce and Digital, Supply Chain, and Go To Market.

TECHNOLOGY PLAYS A CENTRAL ROLE

The H&W tech team has designed a bespoke technology backbone for our operating companies. The backbone will build resilience to protect our value and enable scaling of their operations to $1Bn businesses. The platform is fit for purpose for smaller, growing businesses, faster and easier to implement and operate. The backbone includes the Microsoft Dynamics 365 ERP, Kinaxis supply and demand planning tool, M365 collaboration stack, Trade promotion planning,MDM, reporting suite and a data lake. The backbone is underpinned by new efficient and mature business processes from which the new tech sits.

THE ROLE: TEMPORARY D365 ERP OPERATIONS PRODUCT OWNER

We’re looking for a Temporary D365 ERP Operations Product Owner to support the implementation and optimization of Microsoft Dynamics 365 ERP across our Vitamins, Minerals, and Supplements (VMS) business vertical, which includes brands like OLLY, SmartyPants, and Onnit.

This role will partner with cross-functional teams and external partners to lead ERP strategy, roadmap development, sprint planning, and deployment. As part of Unilever’s Health & Wellbeing Group, this role plays a critical part in integrating multiple legacy systems into a single, scalable platform to support our high-growth brands.

This position reports to the Director, Technology & Transformation - H&W.

KEY RESPONSIBILITIES

Responsibilities include but are not limited to:

  • ERP Strategy & Implementation: Own and lead the ERP strategy and roadmap, beginning with the implementation of Microsoft Dynamics 365 for VMS, starting at OLLY.

  • Cross-Business Integration: Partner with Health & Wellbeing (H&W) GBU to design a scalable ERP platform that supports current and future OpCos.

  • Platform Design & Playbook Development: Create a framework to guide future acquisitions and integration into the operating model.

  • Stakeholder Coordination: Align with internal and external stakeholders (H&W, VMS, Unilever, third parties) to deliver the project.

  • Product Ownership: Define and prioritize product features, manage the product backlog, and oversee agile delivery.

  • Roadmap & MVP Validation: Build a clear product roadmap, identify MVPs, and gather feedback to inform iterations.

  • Sprint & Release Management: Lead sprint planning, set goals, track progress, and ensure delivery of high-quality releases.

  • Risk & Issue Management: Identify and mitigate risks and issues impacting sprint and release success.

  • Documentation & Communication: Develop clear documentation in partnership with SMEs and stakeholders; conduct product demos and serve as SME.

  • System Operations: Design, build, and manage end-to-end ERP operations, ensuring compliance with regulatory standards.

  • Risk & Compliance: Identify potential vulnerabilities and implement strategies to mitigate security, data, or regulatory risks.

  • Continuous Improvement: Monitor system performance, recommend enhancements, and manage change documentation.

CAPABILITIES + SKILLS REQUIRED

  • Top Talent: Smart, kind, committed, and results-driven.

  • Strategic & Analytical: Strong business judgment, intellectual curiosity, and the ability to translate data into action.

  • Experience: 7+ years leading business systems in dynamic, high-growth environments; CPG/manufacturing/retail experience preferred.

  • Technical Expertise: Deep knowledge of Microsoft Dynamics 365 (Operations), Kinaxis, Azure, SQL, Power BI, and system integration.

  • Techno-Functional Skill Set: Expertise in data analytics, visualization, business requirements gathering, process mapping, and PMO.

  • Project Management: Proven ability to scope, pilot, launch, and optimize complex systems.

  • Stakeholder Influence: Exceptional communication and relationship-building skills across all organizational levels and regions.

  • Change Management: Strong knowledge of change principles and practical experience driving adoption.

  • Problem Solving: Scrappy, resourceful, and willing to challenge the status quo in service of long-term goals.

  • Execution-Oriented: Highly organized, deadline-driven, and able to manage multiple priorities.

  • Global Experience: Comfortable working across multiple time zones (India, Brazil, NY, SF) and with U.S.-based teams.

  • Balanced Mindset: Values life outside of work, bringing passion and perspective to the role.

THE DETAILS

LOCATION: Remote, USA​​

MANAGER: VMS Transformation Manager, Health & Wellbeing Collective

HOURS: 40 hours/week

DURATION : Through the end of Q1 2026​​

PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship.

The pay range for this position is $80-130/hour dependent on experience.

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