Job description
Arbour Group is looking for a full-time Data Administrator to join their client’s organization, a leading elevator and escalator consulting and inspection firm in the U.S.
As a Data Administrator, this position will work closely with a team to collect data from vendors, manage data processes for upload into our proprietary software, and assist with platform management. This role involves converting data from multiple formats into acceptable forms for platform upload, ensuring data integrity and accuracy. The role will also aid support specialists in collecting contractor KPI data and assisting with vendor portal access, for accounts related to the company.
Main Tasks:
- Access and Navigate Vendor Customer Portals: Retrieve data from various vendor portals and contacts, ensuring all necessary information is collected accurately and efficiently.
- Use Pre-Designed Workflows to Collect Data: Follow established workflows to gather data from multiple sources, ensuring consistency and completeness.
- Track Data Submissions and Processing: Monitor the progress of data submissions, ensuring timely processing and addressing any issues that arise during the data collection phase.
- Upload Data to VDA Customer Portal: Convert and upload data into the VDA Customer Portal, ensuring it meets the required format and standards for platform integration.
- Perform Quality Checks for Verifying Accuracy of Data: Conduct thorough quality checks to verify the accuracy and integrity of data before it is uploaded to the platform, ensuring compliance with internal standards.
- Maintain frequent contact with Director of Product Line Services, platform developers, sales executives, account managers, clients, and maintenance companies via email, phone, and virtual meetings.
Minimum Qualifications:
- Strong verbal and written communication skills.
- Excellent interpersonal and customer service abilities.
- Previous work experience in customer service, data analysis, or administrative support.
- Strong organizational skills with a keen attention to detail.
- Ability to manage time effectively and meet deadlines.
- Analytical thinking with problem-solving ability.
- Proficiency in Microsoft Office Suite or similar software.
- Experience working with third-party work order systems
What’s on Offer?
- Work in a company with a solid track record of performance
- Have a remote working arrangement, on top of a competitive salary offer and employment benefits
- Have the opportunity to work with a diverse team and collaborate with different industry experts and SMEs internationally
Don’t miss this amazing opportunity to work with a dynamic team of professionals while developing your career in a multinational organization. Apply Now!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, sex, age, handicap or disability, marital status, sexual orientation, gender identity or expression, pregnancy or pregnancy-related condition, genetic information, veteran status, immigration or citizenship status, military obligations, status as a domestic violence victim or a victim of sexual assault or stalking, participation in discrimination complaint-related activities, or any other status protected under applicable federal, state or local law.
