Job description
Position Overview:
As the Data Operations Analyst you will be responsible for ensuring that internal and external data deliverables are on time and accurate. The analyst will use data analysis and cross-functional collaboration to establish baselines, investigate issues, and perform ad-hoc data analysis. Key duties include configuring recurring client deliverables, assisting in the creation of new deliverables, monitoring data pipelines, investigating data and delivery issues, and working closely with data analysts and engineers to continuously improve RxVantage data operations.
At RxVantage we transform how medical practices engage with life sciences resources and expertise to improve patient care. Our platform intelligently connects healthcare providers with the precise life sciences experts that they need, when they need them. As a result, medical practices stay on the cutting edge of patient care without disrupting workflows. Trusted by more than tens of thousands of healthcare practitioners and all major life sciences companies, RxVantage has powered millions of educational exchanges between healthcare teams and life sciences companies.
What you’ll be doing:
- Configure and maintain client-facing data deliverables
- Monitor data pipelines and resolve issues and exceptions
- Conduct data analysis to uncover patterns, trends, and actionable insights
- Learn and understand the vision and objectives of the data product offering
- Assist data and operations teams in understanding customer use cases and business objectives
- Analyze and interpret business requirements
- Develop competency and continuously enhance knowledge on data (domains, sources, use) relevant to RxVantage use cases
- Gain insights into the business aspects of life sciences, healthcare providers, and pharmaceutical industries to tailor data products that meet specific use cases
- Engage cross-functionally as needed to fulfill assigned tickets
- Contribute to ticket refinement by providing input on level of effort, missing requirements, and prioritization
- Bring data to life through storytelling in a clear and meaningful way to audiences with mixed levels of technical expertise
- Utilize data visualization techniques to effectively communicate findings to stakeholders
- Execute on tickets in a fast-paced work environment
- Influence and support the standards of excellence and best practices of analytics
The ideal candidate:
Experience and Education:
- A Bachelor’s degree in data analytics or a related field.
- Or a minimum of 2 years experience in data analytics or operations.
Technical Skills:
- Proficiency with Google Sheets or Microsoft Excel.
- Hands-on experience with data analysis tools (SQL, Python) and data visualization tools
- Familiarity with cloud computing platforms (AWS, Azure, GCP) preferred
- Understanding of data warehousing, data pipelines, and data modeling concepts preferred
- Experience with MDM solutions preferred
Business Acumen:
- Ability to understand data and data pipelines from the perspective of business use cases
- Very organized with high attention to detail.
- Good troubleshooting skills.
- Focused on operational quality..
Communication Skills:
- Proficient written and verbal communication skills to effectively present complex data findings to diverse audiences
- Ability to collaborate effectively with cross-functional teams
Benefits:
- Competitive Salary
- 100% Company-Paid Premiums for Employee’s Medical Health, Vision, and Dental Plans
- Short-term and Long-term Disability
- Life Insurance
- 401k Matching
- Work from Anywhere within the US
- Flexible PTO
- 100% Paid Parental Leave
- Post-Parental Leave Program - $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period
- Charitable donation matching
Location:
Our “Work from Anywhere” philosophy is aimed at making sure that we recruit a diverse range of thought leadership to ensure that our technology is better able to serve local health care providers. Our goal is to hire the country’s top talent and allow them to create an environment within the U.S. where they can do their best work.
About Our Organization:
At RxVantage, we’re a small company with a big mission: to connect healthcare providers with the right life science experts and resources they need, exactly when they need them, to improve patient care. We’ve built a software platform that’s changing the way providers learn about the latest medical advancements and technologies. Every year, our platform powers over 1 million educational exchanges between medical practices and life science companies, making it easier for them to stay informed and provide better care.
We have a proven product, a strong mission, and a passionate team. Now, we’re looking for talented people to help us grow even more. If you’re driven, eager to make an impact, and ready to be part of something meaningful, we want to hear from you!
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RxVantage is an equal opportunity employer and dedicated to ensuring that we represent the local communities where our health and wellbeing providers serve as pillars of support to our family, friends, and neighbors. Our representation within these communities allows us to embody a diverse set of backgrounds, experiences, abilities and perspectives; and provide an inclusive environment for our team to feel empowered to be their authentic selves, without fear of harassment or discrimination.
