Job description
Everbridge, a rapidly growing global leader in SaaS-based critical communications and enterprise safety solutions, is looking for a skilled Deal Management Specialist to join our high-performing team. This is a fully remote role based in Canada.
At Everbridge, you won’t just manage deals, you’ll play a key role in our mission to protect people and keep businesses running. As a vital link between Sales, Finance, Legal, and other teams, you’ll help structure deals that align with business goals and deliver outstanding value to our customers.
What you’ll do:
- Collaborate with Sales to review, structure, and price complex deals, ensuring they meet company policies and maximize customer value.
- Review customer contracts, identify risks, and work with Legal to ensure compliance while supporting Sales in negotiations.
- Process and manage incoming orders, ensuring accuracy and alignment with company standards in CRM (Salesforce).
- Serve as a key liaison between Sales, Finance, Legal, and Product teams, facilitating smooth communication and alignment on deals.
- Continuously assess and improve internal processes to enhance efficiency and customer satisfaction.
- Participate in special projects and contribute to process improvements as needed by management.
What you’ll bring:
- 2+ years of experience in deal desk, order management, or related roles within the technology sector.
- Strong knowledge of SaaS sales processes, contract terms, and revenue recognition principles.
- Analytical mindset: Experience working with complex deals, pricing models, and financial metrics.
- Collaborative spirit: Excellent communication skills and a proven ability to work effectively with cross-functional teams.
- High attention to detail and a focus on accuracy in financial data and contracts.
- Thrives in a fast-paced environment, able to manage multiple priorities and meet deadlines.
- Self-starter: You take initiative and are comfortable working with limited supervision.
- Advanced proficiency in Microsoft Excel and other analytical tools.
- Familiarity with CRM systems (preferably Salesforce).
- An undergraduate degree in a related field is a plus.
The reasonably estimated salary for this role at Everbridge ranges from $46,000 - $58,000 CAD and may also include variable compensation. Actual compensation is based on factors such as the candidate’s skills, qualifications, and experience. In addition, Everbridge offers a wide range of best-in-class, comprehensive and inclusive employee benefits for this role including healthcare, dental care, mental health benefits, disability income benefits, life and AD&D insurance, retirement savings plan with employer match, and paid time off.
Fair Chance Statement US & Canada
We are committed to providing equal employment opportunities in compliance with all applicable Federal, Provincial/State and Local laws, including the California Fair Chance Act and any local County Fair Chance Ordinance (or local equivalent). Pursuant to these and other relevant regulations, we consider qualified applicants with criminal histories in a manner consistent with the law.
For roles subject to background checks, the following material job duties may be affected by an applicant’s criminal history:
- Access to sensitive or confidential information, such as financial records, proprietary data, or client information.
- Management of cash, company funds, or other valuable assets.
- Work in environments requiring heightened security measures.
- Compliance with contractual or regulatory requirements specific to the position.
We evaluate each applicant’s criminal history individually, considering its nature, timing, and relevance to the specific job duties, while maintaining our commitment to fair hiring practices and promoting workplace equity.
About Everbridge
Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter. Everbridge… Empowering Resilience
Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
