Summary
The job is a remote, intermediate-level position at Mashgin for deploying and installing technology and handling customer support. It involves traveling, technical troubleshooting, problem solving, and requires strong communication skills. The role serves to ensure projects are completed on time and customers are successful with Mashgin.
Requirements
- Bachelor’s Degree (or equivalent experience)
- Ability and desire to travel frequently
- Self-starter who is comfortable getting the job done without much assistance
- Relentlessly resourceful, always thinking outside the box to solve complex problems
- Strong communication skills
- Ability to lift 50 pounds or more
Responsibilities
- Deploying and installing technology and hardware across the country
- Handling customer support tickets and calls
- Ensuring projects are completed on time and customers are successful with Mashgin
Preferred Qualifications
- Prior IT or tech repair experience
- Strong technical ability: you should be comfortable doing things like installing drivers, diagnosing system issues, and building PCs using off-the-shelf components
Benefits
- Excellent health, dental and vision insurance for you and your dependents
- 401k plan
- Flexible PTO policy
- Competitive salary in a small, rapidly scaling company
