Summary
The job is a remote, intermediate-level position at Mashgin for a technician responsible for deploying and installing technology and hardware across the country, handling customer support tickets, and ensuring projects are completed on time. The role requires travel (50-75%), strong technical ability, communication skills, problem-solving skills, and the ability to lift 50 pounds or more.
Requirements
- Bachelor’s Degree (or equivalent experience)
- Ability and desire to travel frequently
- Self-starter who is comfortable getting the job done without much assistance
- Relentlessly resourceful, always thinking outside the box to solve complex problems
- Strong communication skills
- Ability to lift 50 pounds or more
Responsibilities
- Deploying and installing technology and hardware across the country
- Handling customer support tickets and calls
- Ensuring projects are completed on time
Preferred Qualifications
- Prior IT or tech repair experience
- Strong technical ability: you should be comfortable doing things like installing drivers, diagnosing system issues, and building PCs using off-the-shelf components
Benefits
- Excellent health, dental and vision insurance for you and your dependents
- 401k plan
- Flexible PTO policy
- Competitive salary in a small, rapidly scaling company
