Job description
Thanks for stopping by! We’re Doctor Care Anywhere: a leading digital platform, with a clear vision to be the primary care provider of choice for digital healthcare – and that all starts with our brilliant team.
We are the UK’s largest private provider of telehealth services. We work with insurers, healthcare providers and corporate customers to provide healthcare services to more than 2 million patients every year. From doctors and designers to software developers and marketers – we’re proud of our people, who love working together to enhance patient experiences for the better. It’s why every year, we help over 2 million people speak to a GP or ACP by video or phone, anywhere in the world.
Our story started back in 2013, and as we continue to grow, we’re looking for the very best talent to help us achieve our ambitious goals. If you’re highly motivated and would love to work with us as we continue to grow, then we would love to hear from you
What we are looking for? We are looking for Digital Healthcare ACPs who are able to commit to a minimum of 16 hours a week to provide virtual consultations via our intuitive platform, delivering high quality care to our patients.
To watch some of our ACPs discuss their work-life balance and what it means to be a DCA ACP, see here: https://youtu.be/meM7eUe-wlI
As an ACP, you will confidently assess, diagnose, and treat patients on our digital platform. You will work within your scope of professional practice at all times being responsible and accountable for your decisions and actions in line with organisational policy. This includes active judgements when to seek support from senior colleagues.
The responsibilities below reflect the four pillars of advanced practice and ACPs are expected to work against these standards.
Salaried Sessions: We offer fixed shifts and sessions ( minimum of 16 hours a week) that can be divided throughout the week based on your preferred hours, along with optional additional ‘ad-hoc’ shifts.
Our Sessions:
- Weekday Daytime (8am-6pm)
- Weekday Evening (6pm-10pm)
- Weekend / Bank Holiday
Sessional Rates (per annum below): Salary based on 40 hours weekday/daytime FTE: From £60,174.40
- Weekday Daytime: £6,016.93
- Weekday Evening: £6,618.63
- Weekends/ Bank Holiday: £7,281.51
Hour rate:
- Weekday daytime £28.93
- Weekday evening £31.82
- Weekend / bank holiday £35.01
If you have any questions, please contact us on: [email protected] or 0330 088 498
Training / Qualifications
- Relevant registration with a professional body (NMC, HCPC, GPhC)
- Postgraduate diploma (Level 7) or Masters degree in Advanced Clinical Practice or either RCN Credentialling or HEE accreditation
- Valid IR(ME)R certificate valid within the last 3 years
- Independent prescribing qualification.
- Minor illness training qualification (Desirable)
Experience
- Minimum 2 years experience as ACP independently prescribing (post ACP qualification ) in Primary Care Setting/general practice within the last 5 years
- Broad autonomous scope of practice developed in a general practice setting as per the Core Capabilities for Advanced Clinical Practice framework
- Broad autonomous scope of practice per the Core Capabilities Framework for Advanced Clinical Practice
Knowledge and Skills
- Up-to-date knowledge of national prescribing policies and guidelines, and an understanding of working within the scope of professional practice.
- Knowledge of clinical governance principles as applied to remote working and digital healthcare.(Desirable)
- Proficiency with clinical IT systems (ideally with Jira and Teams/Slack).
- Ability to work effectively under pressure and manage deadlines
- Commitment to patient-centred care and ongoing professional development.
- Excellent communication skills (written and verbal), with the ability to proficiently document patient consultations according to organizational policy and national guidelines.
- Ability to recognize individual learning needs and actively seek professional development opportunities in line with local and national frameworks (e.g., NMC revalidation requirements).
- Ability to act as a professional role model, demonstrating organizational values and behaviours.
- Skill in sharing knowledge and evidence-based insights to support team development and quality care(Desirable)
- Ability to build strong relationships with both internal and external stakeholders(Desirable)
- A patient-centred approach ensuring high levels of patient satisfaction and clinical care.
Clinical Responsibilities within the DCA ACP Scope of Practice:
Assess, diagnose, and treat: Conduct comprehensive remote patient assessments, establish accurate diagnoses, and develop appropriate treatment plans remotely.
Communicate effectively: Build rapport with patients through effective communication, demonstrating emotional intelligence and promoting a positive patient experience.
Prescribe responsibly: Adhere to the Royal Pharmaceutical Society’s “A Competency Framework for all Prescribers”
Maintain professional standards: Adhere to the NMC/HCPC code of conduct and practice responsibly within scope.
Understand limits, manage risk: Critically evaluate own competence and scope of practice, recognizing when complexity and uncertainty require escalation to senior colleagues.
Maintain thorough documentation: Ensure accurate and timely recording of all consultations within patient health records.
Education and Leadership Responsibilities:
- Engage in ongoing learning: Participate in training, professional development, clinical meetings, and clinical supervision to enhance expertise.
- Facilitate peer development: Contribute to the creation and/or delivery of learning activities for colleagues.
- Prioritize effective workload management: Demonstrate strong time-management skills to balance clinical duties.
- Be a positive role -model: Champion best practices and uphold the organization’s professional image.
- Meet professional standards: Fulfil NMC/HCPC revalidation requirements for continued practice.
Research/Clinical Governance Responsibilities:
- Support quality improvement: Actively participate, when required, in quality assurance initiatives and service development.
- Learn from feedback and incidents: Utilize reporting systems and feedback mechanisms to drive continuous improvement.
- Utilize research for improvement: Critically evaluate research, audit, and evaluation findings to inform your own practice and guide others.
- Participate in appraisals: Engage in regular reviews and performance appraisals as required by DCA
Safeguarding
- To promote a culture of patient – centered and good professional practice relating to the safeguarding of adults, young person’s and children at risk
- To actively implement safeguarding protocols for children, young persons, and vulnerable adults and to know who to refer to and how to escalate concerns about radicalisation
- To ensure that provisions in relation to all Mental Health Legislation including the Mental Health Act 2007, Mental Capacity Act 2005), are implemented in accordance with the legislative requirements, Codes of Practice requirements and National and Government Guidance
Why you want to work here:
We understand the importance of good health and happiness for our patients and our team is just the same. At our Doctor Care Anywhere, you’re not just an employee; you’re a valued member of our team. We believe in giving you the freedom to supercharge your career with us while feeling completely supported. Here’s what you can look forward to when you join us:
🩺 Private Medical Insurance: We’ve got you covered including Opticians & Dental appointments!
👩⚕️ Doctor Care Anywhere subscription: For you and 5 of your family and friends, Get ready to enjoy health consultations on the go!
🏝️ 25 Days Holiday + Bank Holidays (FTE): You’ve earned it! Enjoy time off to recharge, explore, and make incredible memories.
🎁 Birthday Day Off: Go and celebrate however you like!
🧘♂️ Buy’ up to 5 days of additional annual leave (FTE) as part of our focus on health and wellbeing
🌳 Company Pension scheme planting a money tree for your future
🌈 Charity Days: Join us in giving back to the community! We’re all about making a difference together.
👶 Enhanced Maternity and Paternity Pay: Extra support during this special time.
🚴 Bike2Work Scheme: We love an eco-friendly commute!
🏡 Remote Working: Work where you’re comfortable.
🚀 Development Opportunities: Get ready to grow, learn, and make strides in your career!
Plus, if you’re in a clinical role, you’ll enjoy some extra perks like:
Insurance: For any DCA related work you will be covered with medical indemnity.
Your Hours, Your Way: Enjoy flexible hours that work around your other commitments with the ability to split sessions.
Instant Help: Get live support during your shift via instant messaging.
Top-Notch Training: Learn from the best with high-quality training and guidance from experienced clinicians.
Top Marks: We’re all about quality and security – ISO9001 & ISO27001 accredited.
Doctor Care Anywhere is committed to safeguarding and promoting the welfare of its patients and expects all Colleagues to share this commitment. This post is subject to satisfactory DBS and reference checks, and is exempt from the Rehabilitation of Offenders Act 1974.
