Job description
At Carrum, we are transforming how we pay for, deliver and experience healthcare. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you.
In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 95% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study.
We are seeking a highly skilled and experienced Director, Contract Management to lead the negotiation, review, and lifecycle management of contracts across our healthcare operations. The ideal candidate will bring deep knowledge of the healthcare regulatory environment, strong leadership in implementing technology-driven contract solutions, and hands-on expertise in using artificial intelligence (AI) tools to optimize contract workflows. This role is critical to ensuring legal compliance, operational efficiency, and strategic alignment in all contracting activities.
The salary range for this role is $175,000 - $200,000 depending on geography and level of experience, plus equity and an annual bonus.
You’re excited about this opportunity because you will…
Contract Lifecycle Management
- Oversee the end-to-end contract lifecycle, including drafting, reviewing, negotiating, executing, storing, and monitoring of contracts.
- Help build and maintain contract templates and standard clauses to ensure consistency and legal compliance.
System Implementation & Optimization:
- Lead or support the deployment and ongoing management of a Contract Lifecycle Management (CLM) system.
- Drive adoption, training, and process redesign around CLM technology.
AI & Automation
- Utilize AI-based contract review platforms (e.g., Kira, Lexion, Ironclad AI, etc.) to identify risks, flag anomalies, and accelerate contract review.
- Provide insights and feedback to continuously improve AI model performance and usability in contract review.
Cross-Functional Collaboration:
- Serve as a liaison between Legal, Procurement, Compliance, IT, and business stakeholders.
- Understand business needs and tailor contract terms to align with operational and strategic goals.
Risk Management & Compliance:
- Ensure contracts comply with applicable healthcare laws and regulations (e.g., HIPAA, Anti-Kickback Statute, Stark Law).
- Identify and mitigate contractual risks and escalate significant issues to legal counsel
Performance Metrics & Reporting:
- Track and report on key contract metrics such as turnaround time, renewal dates, compliance rates, and risk profiles
- Recommend and implement process improvements to enhance contract cycle efficiency and governance
We’re excited about you because…
- Bachelor’s degree required; JD or advanced degree in Business, Law, or Healthcare Administration is a plus
- 7+ years of contract management experience, with at least 5 years in the healthcare industry
- Proven experience deploying and managing a contract management system (CLM)
- Demonstrated use of AI tools for contract analysis and familiarity with relevant platforms
- Strong understanding of healthcare compliance, regulatory frameworks, and industry-specific contract types (e.g., provider agreements, BAAs, payer contracts)
- Strong negotiation, drafting, and communication skills
- Strategic thinker with the ability to manage complex, high-stakes agreements
- Proficiency in contract management systems and AI review platforms
- High attention to detail and organizational skills
- Ability to work independently and as part of a cross-functional team
- Adept at balancing legal risk with business objectives
- Experience with CLM tools (e.g., Agiloft, Ironclad, DocuSign CLM, Icertis), AI review platforms (e.g., Kira, Luminance, ThoughtRiver), Google Docs / Slides
- Entrepreneurial and resourceful — As an early member of a startup, we need people who can find creative ways to make a big impact quickly and without much direction
- Experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment.
- Passion for collaborating cross-functionally with sales, operations, client success, data, and product teams to ideate, complete projects, and drive impactful results.
Why you’ll love working with us…
- We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future.
- We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine.
- We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same.
- We carve out time to let go of work to celebrate our successes and have fun. We’re a remote-first company with employees all over the United States and two office locations in San Francisco and Chicago. We support our employees during the work day and beyond with flexible working hours, generous time off, paid parental leave, and opportunities to connect with coworkers both virtually and in-person.
- We embrace our team’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource groups (ERGs). Our ERGS help employees build stronger connections through social, educational, and community activities.
- You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways.
Other benefits:
- Stock option plan
- Flexible schedules and remote work
- Chicago and San Francisco offices available
- Self-managed vacation days, within reason
- Paid parental leave
- Health, vision, and dental insurance
- 401K retirement plan
About Carrum
We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact.
Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.
