Job description
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.
We’re building a more trustworthy Internet. Come join us.
Posting Open Date: 7/1/25
Anticipated Posting Close Date*: 9/15/25
*Job posting may close early due to the volume of applicants.
Director, Legal Operations
Fastly’s Legal Team is looking for a Senior Legal Operations professional to lead our Legal Operations function in a fast-paced, high-growth environment. The ideal candidate will have the knowledge and experience to optimize existing systems, identify and execute on strategic opportunities and build new processes to drive more value and efficiencies in our work and team. This is a rare opportunity to have a foundational impact at a rapidly scaling company. This position is ideally based in San Francisco or near another Fastly office and will report to the Chief Legal Officer, who is in San Francisco.
What You’ll Do
- Engage as an active member of the Legal leadership team and have ownership over strategic direction and execution of all Legal Operations matters
- Evaluate current team processes and identify, design, and implement strategic operational solutions (both big and small) to eliminate inefficiency of high-volume, manual tasks and drive scale
- Proactively collect, analyze and synthesize data for informed and strategic decision-making
- Implement Fastly’s new contract lifecycle management solution, Ironclad, for both procurement and sales-related contracts
- Manage the Legal Team budget in partnership with the Chief Legal Officer; coordinate closely with Finance and senior leadership to anticipate budget needs and changes throughout the fiscal year
- Track and manage Legal Team priorities and projects, including development of, and tracking and reporting on, related metrics
- Research, recommend and implement new and better legal technology to address team and business needs, including tools that can integrate with Salesforce and Coupa
- Re-invent knowledge management for the Legal Team to optimize our playbooks, records, templates and intranet sites and maintain them going forward
- Manage all Legal third-party vendor relationships, including new engagements, renewals and strategic negotiations
- Manage Fastly’s outside counsel billing platform, SimpleLegal, onboard new firms, and create and manage matters, accruals and invoice processing
- Own all purchase requests/purchase orders for the Legal Team
- Manage company-wide Legal trainings, including creating, distributing, and reporting on active training modules
- Assist with Fastly’s Legal hold processes in partnership with IT and other Legal team members
- Manage Fastly’s eDiscovery platform, ONNA
What We’re Looking For
- 12+ years of legal operations experience, especially at high-growth tech companies, covering all aspects of legal operations (i.e., contract management, knowledge management, change management, e-Discovery, e-Billing, budgeting and forecasting, etc.)
- Proven ability to independently build, re-design and implement long-term, scalable legal operational programs and processes
- Robust experience in implementing and using legal technology solutions and leading a legal operations function
- Demonstrated skills presenting data in a creative, thoughtful and effective manner to drive better decisions
- A self-starter who makes independent progress on complex projects and exercises excellent judgment in raising issues and when collaborating
- Meticulous attention to detail
- Ability to thrive in a fast-paced environment with shifting priorities and to successfully manage multiple projects to completion across many different lines of communication
- A pragmatic and practical problem solver and ability to assess, prioritize and execute on critical priorities
- Experience with Salesforce.com and contract lifecycle management systems
- Strong collaboration and communication skills and enthusiasm for contributing to the broader team and organization
- BA/BS from an accredited institution
We’ll be super impressed if you have experience in any of these:
- Implementation and maintenance of Ironclad or other CLM tools
- Strategic adoption of generative AI tools within a Legal organization
Work Hours:
- This position will require you to be available during core business hours.
Work Location(s) & Travel Requirements:
This position is open to hybrid and remote work locations.
The preferred locations for this position are:
- San Francisco, CA
- New York, NY
- Denver, CO
Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. There is a strong preference for hybrid near a local office. However, we may be willing to consider remote candidates within the US.
This position may require travel as required by your role or requested by your manager.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Salary:
The estimated salary range for this position is $166,360.00 to $234,864.00.
Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.
This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.
Benefits:
We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?
We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2025, we offer 11 paid local holidays, 11 paid company wellness days.
Why Fastly?
We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand.
We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful – every day.
We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at [email protected] or 501-287-4901.
Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.
