Job description
Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 49,000 compassionate caregivers across 12 states. We’re focused on serving people and the communities we are part of.
Job Summary:
The Enterprise Compliance Program Manager collaborates with key stakeholders to develop, deliver, support and oversee assigned Enterprise Compliance Program areas. This role serves as our Enterprise Compliance and quality lead and will work closely with enterprise ethics, compliance and privacy leadership and external departments to cultivate a culture of compliance. This position will play a critical role in ensuring our organization operates with the highest level of ethical, compliant, and legal standards. Your dedication to promoting a culture of compliance and guiding others towards ethical decision making will be key to continued success. You may be called upon to provide key input, based on knowledge, experience and expertise at the direction of Enterprise Ethics, Compliance and Privacy leadership, to ensure/maintain compliance with applicable federal regulations, state statutes and Help at Home policies, principles, compliance and ethical standards and procedures.
Independently interpret and analyze the concepts and principles of federal and state law, institutional policies/procedures/guidance, and professional guidance. Serve as an Enterprise and Market content area expert in assigned program areas. This will include advising, developing, implementing, maintaining, and evaluating an effective, data-driven, compliance program(s) with participation from other members of the interdisciplinary team. Serve as key resource in the development, oversight, management, and record keeping aspects. Work collaboratively with diverse teams and interface effectively with primarily internal and occasionally external stakeholders across the organization. Build consensus among stakeholders after established priorities and gain commitment to achieve defined organizational priorities. Use basic project management and organizational skills to lead divisional/departmental initiatives. Identify and mitigate compliance risks within the organization. Contribute recommendations for solutions that maximize organizational compliance performance.
As a People Leader:
- You lead with empathy, vulnerability, and honesty.
- Must have a love of learning.
- Endless curiosity and an enthusiasm for continuous improvement
- Team-first mindset
- Empower and inspire full time associates through coaching.
- Hold others to high standard.
- Knows how and when to celebrate success.
Essential Duties and Responsibilities:
Your dedication and contribution to promoting a culture of compliance and guiding others towards ethical and risk-based decision making will be key to continued success.
Identify and track risks and negative trends of non-compliance, and fraud, waste, and abuse activities; propose or implement necessary recommendations, corrective or remedial actions.
Provide updates on any emerging regulatory compliance rule, regulations, or law.
Day to day coordination of enterprise compliance program activities including
projects driven by the annual compliance workplan and Compliance risk assessment.
Perform research into various compliance topics, including for example
new and existing regulations, best practices.
Collaborates with appropriate stakeholders including but not limited to the Clinical Quality leadership, Education, Clinical Services, Regulatory and Compliance, Value-based partnerships and other key stakeholders to take the appropriate steps to facilitate identification and achievement of compliance initiatives and ongoing patient safety improvement.
Serve as a subject matter expert resource for employees, regarding ethics, compliance, and privacy concerns.
Conduct and oversee compliance program improvement process, design, testing and implementation of the effectiveness.
Provide support with response to incidents by conducting and executing activities related to internal reviews, when needed.
Lead and coordinate the implementation of Enterprise compliance- audit and monitoring activities, sampling, and preparation of materials and reporting in support of the Annual Compliance Work Plan, Annual Compliance Audit and Monitoring work plan.
Oversees compliance risk assessments, and implementation/communication of findings to enterprise compliance leadership
Ensure timely communication and responsiveness to issues, tracking resolution and escalating to the Enterprise Ethics Compliance Privacy Leadership team.
Foster a culture of ethics and compliance throughout the organization.
Any other duties and projects assigned.
Education and Experience:
- BS or higher degree required- Healthcare Administration, MBA, master’s in health law, Public Health, or related field or equivalent certification.
- Require Compliance Certification (CHC, CCEP, CHPO) or ability to obtain certification within 12 months as part of the qualifications.
- Minimum (8) years of experience developing and implementing corporate compliance and HIPAA privacy programs.
- Willing to travel up to 10% of the time for business purposes (within state and out of state).
- Experience managing sensitive and confidential information.
Knowledge and Skills:
- Strong attention to detail.
- Strong interpersonal skills to be an effective connector between the workforce and management.
- Ability to maintain knowledge & database of core compliance regulations/measures established by CMS, OIG/DHHS, other federal, state and national rules, regulations and laws.
- Excellent oral and written communication skills and the ability to listen effectively.
- Strong analytical and problem-solving skills to assess situations and make accurate observations in the workplace.
- Proficient in MS Excel, MS Word, Smartsheet, Visio, MS PowerPoint, and similar tools
- Excellent time management skill to handle multiple projects.
- Highly organized, self-motivated and methodical
- Ability to lead a multi-disciplined, cross-organizational team of subject matter experts. Experience in leading, planning, coordinating, directing, and overseeing multiple projects and teams.
- Previous experience working with payors.
- Home Health and Home Health Care experience preferred.
- Excellent problem-solving skills.
- Works well independently as well as contribute to team efforts
Benefits:
- Weekly pay with salary ranges from $125,000- $135,000 annually
- Direct deposit
- Healthcare, dental, and vision insurance
- Paid time off and parental leave
- 401k
- Ongoing, in-depth training opportunities
- Meaningful work with clients who need your help
- Career growth and experience with an industry leader with 50+years of history in a high-demand field
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.
Data Security and Privacy Statement
At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won’t be shared with unauthorized parties.
We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.
Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.
