Job description
We are seeking a highly organized and detail-oriented Financial Support Associate to assist clients with financial transactions, inquiries, and account-related concerns. The ideal candidate will support financial advisors and internal teams in a variety of functions, including preparing financial reports, processing transactions, ensuring compliance with financial regulations, and maintaining accurate client records. This role requires strong communication, customer service skills, and a solid understanding of financial services.
Key Responsibilities:
Assist clients with financial transactions, inquiries, and account-related concerns.
Support financial advisors or registered representatives in preparing reports, documentation, and client communications.
Process and track investment transactions, payments, and reconciliations.
Ensure compliance with financial regulations, including FINRA and SEC guidelines (if applicable).
Maintain and update client records, financial statements, and account data.
Handle client onboarding, including gathering necessary documentation and verifying financial details.
Assist in preparing financial reports, statements, and presentations for internal and client use.
Coordinate with internal teams for billing, invoicing, and account maintenance.
Stay up-to-date with financial products, services, and regulations to provide accurate support.
Identify and escalate financial discrepancies or issues to senior management.
Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred.
Experience in financial services, banking, or investment firms is a plus.
Strong proficiency in financial software, CRM tools, and Microsoft Office Suite.
Excellent communication and customer service skills.
High attention to detail and strong organizational abilities.
Ability to handle sensitive financial information with discretion.
Preferred Qualifications:
Knowledge of investment products and financial regulations.
Experience working with brokerage firms, wealth management, or banking institutions.
Problem-solving skills and the ability to work in a fast-paced environment.
FINRA Series 7 and/or 63⁄66 licenses may be required, depending on the role and firm regulations.
System Requirements
At least 15mbps for main internet and at least 10mbps for backup
A desktop or laptop that has an i5 processor with at least 8 GB RAM and an i3 processor for backup
Note: Back-ups should still be able to function when there is a power interruption
A webcam
Noise-canceling USB Headset
Quiet, Dedicated Home Office
Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.
