Job description
Why TrueML?
TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.
The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.
Overview
We’re looking for a detail-oriented, proactive, and compliance-savvy HR Compliance Assistant to join our People Team. This role plays a critical part in ensuring HR-related policies, processes, and platforms meet regulatory requirements and support a consistent and compliant employee experience. You’ll be responsible for maintaining our background check program, supporting new hire onboarding with a focus on candidate integrity, and managing compliance-related systems and audits—while keeping an eye on the details that matter most.
Work-Life Benefits
- Unlimited PTO
- Medical benefit contributions in congruence with local laws and type of employment agreement
Background Check Program
- Review background check results for all new hires and escalations, ensuring timely follow-up and documentation.
- Own and manage the annual background check process, including coordination with third-party vendors and internal stakeholders across the organization.
- Maintain and audit high-risk role classifications to ensure permissions are in line with role requirements.
Pre-Boarding & Onboarding Support
- Partner with Recruiting, People Operations, and People Programs to ensure pre-boarding tasks are completed.
- Support smooth onboarding experiences through timely and accurate compliance checks.
Employment File & System Compliance
- Maintain and audit electronic employee files, especially during new hire setup, status changes, and other transitions.
- Monitor new state registrations for workers’ compensation and other compliance needs.
HR Systems & Knowledge Management
- Conduct routine sweeps of Confluence content for accuracy and ensure information is current and aligned with Company policies and procedures.
- Provide ongoing support for People platforms, especially where system integrations fall short.
- Audit employee Social Security numbers using Social Security Number Verification Service (SSNVS).
- Audit employee data changes across multiple platforms for accuracy and omissions.
Compliance & Policy Oversight
- Coordinate the posting and updating of labor law posters across applicable work sites and digital locations.
- Assist with internal audits and compliance reviews as needed (e.g., I-9, wage/hour, documentation, customer-requested).
Qualifications
- 2 years of experience in HR compliance, operations, or a similar role.
- Experience with platforms like Go1, Confluence, Rippling, Enboarder, or similar HR tech tools and HRIS systems.
- Familiarity with background check procedures, HRIS platforms, and onboarding processes.
- Strong attention to detail and a proactive approach to identifying and resolving issues.
- Strong judgment on when and how to escalate concerns.
- Comfortable working with confidential information and handling sensitive data with discretion.
- Experience liaising with multiple internal departments.
- Excellent communication skills and a collaborative mindset.
- Excellent time-management skills.
Preferred Qualifications
- Experience with new hire onboarding processes and maintenance of an EOR vendor relationship.
- Exposure to multi-state HR compliance requirements.
- Knowledge of high-risk or regulated role frameworks (e.g., IT admin access, finance roles).
$22,924 - $26,362 a year
This information reflects the anticipated base salary range for this position based on current national/regional data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.
We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference.
Our Dedication to Diversity & Inclusion
TrueML is an equal-opportunity employer. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions, and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
