Job description
Company Overview:
PartsBase Inc. is the world’s largest online Aviation Marketplace and Community. Our global community is comprised of over 7,600 companies accessing our technology in over 217 countries & territories. We work with some of the biggest brands in aviation including Delta, Northrop Gruman, AvAir, Heico, Chevron, Air France Industries, and Air Australia.
PartsBase offers a FULLY remote environment where one can work at the forefront of where the aviation business meets technology. Imagine getting to work with peers worldwide, implementing business technology projects that challenge the boundaries.
Life at PartsBase:
One of the top benefits of working at PartsBase is the culture. We are a TEAM-focused organization, and everyone celebrates each other’s successes. Our inclusive culture welcomes all employees and values their unique contributions to our success. Our clients tell us time and time again that our people set us apart from the competition. We naturally strive to hire the very best talent. The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.
We’re looking for a hands-on and solutions-oriented HR Manager to lead the day-to-day operations of our HR function and oversee the work of our HR Coordinator. This role reports directly to the Chief Human Resources Officer (CHRO) and plays a key part in bringing consistency, structure, and forward momentum to our people operations.
The ideal candidate brings experience in national labor compliance, benefits administration, employee relations, and HR policy development, along with a sharp eye for identifying opportunities through internal audits and process reviews. As we grow and evolve, we recognize the need to strengthen our foundation—and this role will be instrumental in helping us get there.
We’re looking for someone who thrives in a dynamic environment, collaborates well with others, and can thoughtfully guide the team through transitions and improvements. This is a meaningful opportunity to make a lasting impact on how we support our people and build a more scalable and compliant HR infrastructure.
Key Responsibilities
· Manage and execute daily HR operations, including employee lifecycle processes (onboarding, offboarding, changes, etc.)
· Supervise and coach the HR Coordinator, supporting their development and ensuring operational excellence
· Oversee national labor law compliance and ensure HR practices align with federal, state, and local regulations across all jurisdictions
· Administer employee benefits programs and serve as a key liaison for benefits vendors and employees
· Support employee relations cases, including investigations, documentation, and resolution strategies
· Create, update, and enforce HR policies and procedures to ensure clarity and consistency
· Conduct internal audits of HR files, processes, and systems; present findings and recommendations to the CHRO and leadership
· Maintain accurate records in the HRIS and ensure data integrity across systems
· Prepare regular HR reports and dashboards to inform business and compliance decisions
· Collaborate cross-functionally to improve processes, enhance the employee experience, and implement HR projects
· Act as a trusted partner and point of contact for employees and managers across the business
Qualifications
Required:
· Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience)
· 4+ years of progressive HR experience, with at least 2 years in a generalist or operations-focused role
· Demonstrated experience in national labor law compliance and multi-state HR practices
· Prior experience supervising or mentoring HR support staff
· Proficient in administering employee benefits programs
· Strong background in employee relations, policy development, and HR documentation
· Experience conducting internal HR audits and presenting findings to leadership
· High attention to detail, excellent organizational skills, and a proactive approach to problem-solving
· Strong interpersonal and communication skills, with the ability to collaborate across departments
· Ability to maintain confidentiality and handle sensitive matters with discretion
Preferred:
· PHR, SHRM-CP, or other HR certification
· Experience working in high-growth or rapidly changing environments
· Familiarity with HRIS and ATS platforms, Ripply and Ashby.
Key Competencies
· Operational Excellence: Strong execution of day-to-day HR tasks with a focus on consistency, accuracy, and compliance
· Critical Thinking: Ability to assess complex issues, identify root causes, and propose practical solutions
· Communication: Clear and professional communication skills, both written and verbal, with the ability to influence and advise across levels
· Change Agility: Thrives in a dynamic environment; comfortable identifying gaps and leading others through change
· Collaboration: Strong team player who builds trust and rapport across departments, especially during times of transition
· Judgment & Integrity: Maintains confidentiality and demonstrates sound ethical decision-making in all interactions
· Initiative: Proactively identifies opportunities for improvement and drives action without waiting for direction
· Analytical Skills: Ability to interpret data, spot trends, and present actionable insights to leadership
Working Conditions
This position is designated as remote, with the expectation that the HR Manager has a reliable internet connection and a dedicated, professional home workspace. While the role is primarily performed from home, occasional travel may be required for team meetings, trainings, or company events.
The HR Manager must be available to work during core business hours aligned with the company’s needs and be accessible via email, messaging platforms, and virtual meeting tools throughout the workday. As this role supports global operations, the ability to flex working hours occasionally to accommodate different time zones is required.
The Company will provide appropriate equipment and access to systems needed to perform job duties remotely. All remote work must comply with company policies regarding data security, confidentiality, and professional conduct, regardless of location.
We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factor under federal, state, or local law.
