Job description
Summer IT Help Desk & Tech Projects Assistant
Location: Remote | Employer: TravelingBrand Research Inc. (Sherbrooke-based applicants encouraged to apply)
Are you a tech-savvy student looking for a meaningful summer opportunity that blends IT, innovation, and global connection?
TravelingBrand Research Inc., a Canadian company with U.S. sister company Choice Translating, Inc., is hiring one or more IT Help Desk & Tech Project Assistants for the summer—with the possibility of ongoing, part-time, or project-based work during the school year.
We’re a values-driven, virtual family business delivering multilingual services—including translation, interpretation, and global market research—in over 200 languages.
Our core values guide everything we do:
- Do the right thing
- Be humbly confident
- Commit to excellence
- Treat people like family
- Communicate openly and honestly
What You’ll Do
- Manage internal support tickets and coordinate with our external IT partner
- Support implementation of Language Weaver machine translation
- Set up internal and external ticketing systems using Monday.com
- Provide remote IT Help Desk support to our global team
- Research and test new survey and data analysis tools to support our international projects
- Recommend practical AI tools to improve business workflows
Bonus Opportunity – Remote Interpretation
Do you speak Dari, Arabic, Ukrainian, Haitian Creole, Somali, or another language in high demand? If you already have strong language skills, we can train you in interpretation techniques and best practices—so you can serve your community in Canada and the U.S. through remote interpretation (video or phone).
Who You Are
- A student in Computer Science, IT, or a related field
- A strong communicator who loves problem-solving and continuous learning
- Organized, proactive, and comfortable working independently in a virtual setting
- Passionate about technology that helps real people
If this resonates with you, please apply!
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The following are the physical and mental requirements for this position. The inability to meet one or more does not automatically disqualify a candidate. The Company may provide reasonable accommodations upon request, depending on the requirement and essential functions.
- While performing the duties of this job, the employee is regularly required to sit, work on a computer, think clearly, and communicate effectively.
To all recruitment agencies:
Our Company does not accept agency resumes. Please don’t send unsolicited resumes to any of our employees. We will treat any unsolicited resume as our company property, and the terms and conditions associated with using such resumes will be considered null and void.
