Job description
About Valiantys
Valiantys is the leading global consulting and services firm dedicated to Atlassian. We accelerate business transformation by digitizing processes and modernizing teamwork, using the best Agile methods and tools. Our Atlassian technical expertise is unparalleled and we support our customers across the entire spectrum of their projects on those platforms. Because teamwork requires more than just tools, we help them bridge the gap between their applications and strategic practices such as SAFe and ITIL. Over the last 15 years, we have helped in excess of 5,000 customers to achieve their desired business outcomes at a reduced time to value, through improved team collaboration.
At Valiantys we talk straight, we share and take part, we are mindful of what matters, we make every interaction remarkable and we never stand still. If you think the 5 values sound familiar to you, we bet you will love working with us!
Job summary
Our future Junior License and Loyalty Sales Specialist will be at home in the world of sales with soul. The core task of your team is the sale of Atlassian licenses, but we strive for much more than that. We prioritize finding the optimal solution for our customers and building lasting relationships with our excellent customer service.
We are looking for an enthusiastic team player who can quickly familiarize themselves with complex issues, attack problems creatively and methodically and has excellent organizational skills and a proven ability to prioritize effectively.
Your assignment
- Work with the rest of the License Team to make sure requests from customers and colleagues are addressed in a timely fashion – often under non-negotiable deadlines.
- Accompany our customers on their license purchase experience: identifying their needs, creating quotes quickly and accurately, answering questions, and ultimately securing their order.
- Provide high quality license quotes for colleagues to pass on to their customers
- Identify opportunities for customers to optimize their Atlassian License Landscape.
- Ensure data quality by actively maintaining the records of customers you work with in cooperation with the responsible account owner.
- Proactively provide renewal quotes for existing customers.
- Work closely with consultants, sales managers, business operations and Atlassian to ensure the customers enjoy a seamless experience.
- Constantly assess the systems and processes you work with and give feedback when you see areas for improvement.
What you need to be successful
Must-haves
- Professional German and English communication skills in writing, over the phone and in person
- Excellent ability to make professional connections.
- Motivation to strive for stated targets.
- Enthusiasm for working in a growing and changing organization.
- A keen eye for details.
- Basic knowledge of Atlassian and its products.
- Curiosity and a drive to improve.
- Proven organizational and prioritization ability.
- Competence with the Microsoft Suite (especially Excel, SharePoint and Teams)
Nice-to-haves
- Advanced knowledge of Atlassian products, key app vendors and the Atlassian eco-system
- Professional experience in license reselling
- Experience with software applications for customer communication and management.
Why you should apply
We are a close knit team who work together and support each other as we strive for our goals. We are always excited for new insights and ideas, and are motivated to help you learn and grow.
- Ownership. We don’t believe in micromanagement. It’s our goal to give your the tools to succeed and enable you to apply them independently.
- Flexibility. We understand life is about balance and we provide flexibility and support to help you achieve your life goals.
- eGym Wellpass With a eGym Wellpass membership you have access to various fitness studios throughout Germany
- Time to recharge. We offer 30 days of paid vacation, because rest and relaxation are essential for doing your best work – at work and beyond.
