Job description
Application Deadline: Thursday, July 31, 2025
This position is open to candidates based in the United States only.
The Role
At Upstatement, we’re evolving how we think about project management—moving from traditional delivery-focused roles to strategic engagement leadership that drives both creative excellence and business growth. As a Lead Project Manager or Senior Lead Project Manager, you’ll be at the forefront of this transformation, serving as the connective tissue between Upstatement’s craft, business performance, and client experience.
Currently, this fully remote position will focus on optimizing creative excellence through thoughtful project management while building the strategic and relationship skills that will define your future engagement leadership role. You’ll:
- Lead multiple high-stakes projects while developing strategic client relationship skills
- Own and adapt tools, processes, and systems with an eye toward scalable engagement frameworks
- Build and maintain healthy client relationships that inspire continued collaboration and growth
- Collaborate with project leadership to shape work, guide teams, and solve complex problems
- Mentor team members while developing your own leadership capabilities for the transition ahead
Last but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values. We believe that diverse, inclusive teams make the most impactful work. Upstatement is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.
Looking ahead: This role is designed to evolve into an Engagement Lead or Senior Engagement Lead position in 2026, as we transition our project management function into a comprehensive engagement model that emphasizes strategic client partnerships, account growth, and organizational leadership.
Why Upstatement
Upstatement is a digital product studio with an editorial mindset. We use the tools of design, engineering, and journalism to enrich lives and create a more just society. Our 40-person team works with established leaders (MIT, ESPN, PBS, Microsoft) and emerging companies who are about to change the world. We are members of the kyu Collective and combine the energy of a boutique studio with the business maturity of an established global innovation leader.
- Meaningful work with mission-driven organizations
- High-trust environment empowering strategic ownership
- Clear growth path from execution to strategic leadership
- Small studio culture with top industry talent
- Flexibility to evolve your role and impact as we transform our engagement model
What You’ll Do
Project Leadership & Excellence
- Own & adapt process: Apply process with purpose to help your project teams deliver effectively. Be a steward of agile methodologies while adapting approaches to suit team and client needs
- Align people and teams: Design and facilitate meetings, workshops, and standups that help clients and project teams collaborate effectively
- Strategize about the work: Collaborate with Strategy, Design, and Engineering team members to shape projects and make decisions that keep work moving forward
- Watch for risks and opportunities: Maintain awareness of long-term schedules, anticipate challenges, and apply creative problem-solving to mitigate risks
Client Relationship Building
- Provide exceptional client experience: Lead communication efforts, encouraging direct expert conversations, clarifying details, and making complex decisions feel manageable
- Build strategic partnerships: Develop deep understanding of client business needs and guide strategic conversations that position Upstatement as a trusted advisor
- Identify growth opportunities: Recognize and develop opportunities for account expansion, proposing extensions and new scopes of work
Leadership Development
- Be the heartbeat of projects: Ensure team engagement and clarity while creating environments where talented people can do their best work
- Mentor emerging talent: Guide junior team members while developing your own leadership capabilities for future engagement responsibilities
- Shape department evolution: Contribute to the transformation of project management into engagement leadership, helping define new processes and best practices
About You
Core Experience
- 5-8 years of progressive project management experience with digital products and client services
- Strong foundation in agile methodologies with experience adapting processes to fit different teams and project types
- Proven client relationship management with demonstrated ability to build trust and drive satisfaction
- Experience mentoring others and developing team capabilities
Strategic & Leadership Skills
- Business acumen and strategic thinking with ability to understand client needs beyond immediate project scope
- Strong communication and facilitation skills with comfort leading difficult conversations and driving clarity
- Growth mindset with demonstrated ability to identify and develop new opportunities
- Leadership presence with ability to guide teams through complex challenges
Personal Qualities
- Autonomous and initiative-driven: You see problems and work to solve them, comfortable trying new approaches
- Reliable and detail-oriented: You love systems and processes, paying attention to specifics while managing multiple priorities
- Empathetic and conflict-comfortable: You challenge directly and care personally, framing difficult situations constructively
- Adaptable and forward-thinking: You’re excited about evolving your role and contributing to organizational transformation
The Transition Ahead
As we evolve toward engagement leadership in 2026, you’ll gradually take on increased responsibilities in:
- Strategic account planning and long-term client relationship development
- Business development and growth opportunity identification
- Team leadership and cross-functional collaboration
- Process innovation and organizational development
We’re looking for someone excited about this journey—someone who sees project management as a foundation for strategic client partnership and organizational leadership.
Compensation
Upstatement is committed to helping our people grow and providing transparent salary benchmarks. This job fits two possible levels in our skill progression framework (something we’d love to share during the interview process). The level depends the candidate’s unique qualifications, to be determined during the interview process.
Level: PM4
Official Title: Lead Project Manager
Department: Project Management
Salary Range: $100,000 - $120,000
Level: PM5
Official Title: Senior Lead Project Manager
Department: Project Management
Salary Range: $120,000 - $140,000
Benefits
- Competitive salary
- Health, Dental, & Vision Insurance
- Flexible Spending & Health Savings Accounts
- Online Mental Health Therapy with Talkspace & First Stop Health
- Short & Long Term Disability Insurance
- One Medical membership
- Health Advocacy Support
- Gynecology and Family-building Care with Kindbody
- Non-elective 401k company contribution
- $1,000 home office setup stipend
- $1,500 annual professional development budget
- 3 weeks vacation to start, plus company-wide closure between Christmas & New Year’s Day (fully paid)
- 12 weeks paid parental leave, plus 12 additional weeks available as unpaid
- Co-working spaces in Boston and Chicago as well as a fully distributed workforce
Interview Process
Our goal is to get to know you in a low-pressure, friendly environment — and to give you ample opportunity to learn more about us, too.
Our typical process includes these types of experiences:
- A resume screen and introductory video chat
- An exercise where you’ll have the opportunity to showcase your skills
- Additional conversations with potential future team members, the hiring manager, and leadership
Our goal is to create an environment where you can interview at your best. Our interview process is fully remote, conducted via Zoom calls. If we can provide any assistance or accommodations during your time with us, please let us know at [email protected]. All requests are treated as privately as possible and have no impact on candidate eligibility.
Interested in applying?
Send us a resume, cover letter, and anything else that helps us understand what makes you awesome.
Women, people of color, LGBTQIA2S+ individuals, and members of other underrepresented groups are strongly encouraged to apply. Upstatement is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, or veteran status. Upstatement is committed to providing a welcoming and inclusive workplace for everyone — you are welcome here.
FWIW: Worries of“what if I’m not the perfect fit” can sometimes hold us back from applying to jobs. We want to let you in on a secret: there is no perfect candidate. Sure, we’re interested in resumes, but also the narrative beyond that resume—unique backgrounds, experiences, points of views, etc. As such—there is no set of boxes to tick in order to be a good candidate. If this is a job that excites you, we hope you’ll apply.
