Job description
At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge.
Skillsoft’s Professional Services team provides world-class, value-add services that enable our customers to maximize the impact of their learning investment. We do this through the strategic utilization of content, technology, and learning and development methodologies that drive business results.
We are seeking an Associate Learning Project Manager to play a foundational role in the successful delivery of Skillsoft’s learning solutions for all customers. In this role, you will have the opportunity to support the end-to-end management of small to mid-size projects, ensuring on-time quality delivery in alignment with client expectations and Skillsoft standards. In this customer facing role, you will work with both Professional Services Learning Consultants and customers and blend project coordination, data analysis, along with hands-on learning platform administration; including content mapping, curation, and learning services delivery, This is an excellent opportunity to gain experience across multiple functions within a fast-paced digital learning environment.
RESPOSIBILITIES
- Support and deliver Skillsoft learning & development services such as content mapping, content curation, and similar learning administration tasks/services
- Assist in managing the full project lifecycle of client learning solution implementations, from kickoff through delivery and closure
- Coordinate tasks, timelines, and resources in collaboration with internal teams including instructional designers, content developers, technical support, and client stakeholders
- Track and report project progress, risks, and milestones using project management tools (e.g., Smartsheet, JIRA, or MS Project)
- Facilitate internal and external project meetings, document action items, and follow up to ensure completion
- Communicate project status updates to clients and internal stakeholders in a clear, professional, and timely manner
- Design, generate, and interpret custom reports and dashboards to assess learning program performance and trends
- Ensure deliverables meet quality standards and client expectations before handoff
- Support senior project managers and program leads on complex projects or programs as needed
- Partner with account teams to focus on customer specific program needs
- Conduct and participate in customer meetings virtually to collect and understand customer business needs around those services provided
- Be accountable and take ownership of their responsibilities and executing autonomously; accepting responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical, efficient and cost-effective manner
- Manage and maintain project record information including project status, timecard and project budget data
SKILLS & QUALIFICATIONS REQUIRED
- 1–2 years of professional project coordination or project management experience, preferably in a professional services environment with a Bachelor’s degree in Business, Project Management, Education, or a related field (or equivalent work experience)
- Exposure and/or hands-on experience with learning management systems (LMS / LXPs)
- Basic understanding of project management methodologies (Agile, Waterfall, or hybrid)
- Excellent organizational and time management skills with a high attention to detail
- Strong interpersonal and communication skills; able to collaborate with cross-functional teams and clients
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Comfortable working in a fast-paced environment and managing multiple tasks simultaneously
- Familiarity with project management tools (e.g., Smartsheet, Asana, MS Project)
- Comfortable working in a fast-paced, virtual environment with cross-functional global teams
- Location: Eastern Time Zone in Canada
- Travel Expectation: less than 10% on average annually
- Be curious and able to learn new concepts, processes, and tools
PREFERRED SKILLS
- Learning management systems administration (such as Percipio, LinkedIn Learning, Pluralsight, Udemy)
MORE ABOUT SKILLSOFT:
Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.
Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com.
Thank you for taking the time to learn more about us.
If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
