Job description
\*\*\* This is where your organization can create a consistent intro to all of your jobs, creating consistency in voice and messaging across all job posts
\*\*\* C’est ici que votre organisation peut créer une introduction cohérente à tous vos emplois, en créant une cohérence dans la voix et la messagerie dans tous les postes.
About The Role
Example Corp is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will lead transportation functions to ensure accurate, timely delivery of products in the most efficient and cost-effective manner all while providing excellent customer service to our customers. This position will work Onsite at our Example Corp North Carolina Center of Excellence and interviews will be conducted at this location. This positions follows a hybrid schedule after fully trained (2 days from home & 3 days from office).
What The Candidate Will Do
- Use the Transportation Management System (TMS) to its fullest potential in order to facilitate the life cycle of an order
- Exceed customer on time pick-up and delivery expectations
- Establish and maintain effective relationships with carriers
- Effective and timely freight coverage and carrier selection through systemic routing guide and spot shipments including rate negotiation
- Leverage TMS to effectively route and consolidate orders considering best cost and transit options for all transportation modes
- Monitoring and resolving shipment data errors
- Proactive analysis to prevent service failures
- Proactively develop, recommend and implement cost savings and/or service improvement programs in support of the transportation strategy
- Professional and timely communications
- Identify patterns with shipper, receiver, and carrier performance and recommend actions for improvement
- Resolve carrier invoice discrepancies in TMS financials
- Train new customer and vendor users on the TMS, demonstrating knowledge of customer business practices and workflow
Basic Qualifications
- High school diploma or GED equivalent
- 1-2 years of related employment experience
Preferred Qualifications
- Bachelor’s degree in transportation management or logistics
- Experience in transportation/logistics
- Basic understanding of BI and Tableau reporting
- Intermediate proficiency with Microsoft Office Suite
Benefits & Compensation for U.S. Employees
Employees working more than 30 hours in the US at Example Corp are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Example Corp equity awards, and other types of compensation depending upon the role.
About Example Corp
Example Corp is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Example Corp advances supply chains and moves the world’s goods. Today, the company manages nearly $20B of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit www.examplecorp.com.
Candidate Privacy Notice
Example Corp is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.
EEOC
Example Corp is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
\*\*\* Similar to the introduction that can precede all job descriptions, an outro can also be formatted for consistency on all posts
\*\*\* Semblable à l’introduction qui peut précéder toutes les descriptions de poste, une outro peut également être formatée pour la cohérence sur tous les messages
