Job description
Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job Description
Experian Consumer Services is looking to fill a Marketing Compliance Specialist role with our Marketplace team. Experian Marketplace is financial lead gen platform. We make personalized financial product recommendations to our 80 million Experian.com members, based on powerful data-driven decisioning and product matching logic. Over 2 million credit card journeys began with Experian Marketplace last year!
What you’ll do
The Marketing Compliance Specialist will work with product marketing and our broader compliance division across the enterprise to allow growth through marketing practices that serve our customers well and are compliant with local and federal regulations and guidance. Working with marketing, legal and Experian’s compliance department, you will help develop guidelines across the lead generation business. You will report to the Compliance Director.
You will also oversee the following:
- Work with Product, Marketing, Editorial and Legal/Compliance teams to communicate and maintain lead generation compliance standards.
- Work along Marketplace Product Compliance roadmap that enables Experian to improve the customer experience by providing customers with the information they need to make informed decisions.
- Maintain regular compliance scorecards. Coordinate and report out on status and recommended changes.
- Manage Affiliate Marketing Network vendors to identify changes to client offers through vendor portals and coordinate internal Experian efforts to update offers following contracted service level agreements.
- Provide Marketplace compliance approval and update support for new offers or changes to offers.
- Work with teams and clients to follow compliance process to implement changes.
- Provide ongoing support to maintain a compliant solution that meets the broader company standards and guidelines across:
- company websites
- operational practices
- company promotions and advertisements
- partner websites, promotions, and advertisements
- Work with Marketplace Product to address any practices that pose a risk for our clients, consumers, or Experian. Maintain systems to track, audit and document required compliance changes.
- Support and enforce compliance guidelines for product and marketing teams to use when developing new brands or marketing materials.
- Collaborate between product marketing, business leaders and legal advisors throughout the organization.
- Research brands procedures and recommend compliance required changes.
Qualifications
- 5+ years in marketing compliance position(s) with a card issuer/bank or one of the major credit card affiliate networks.
- Demonstrated experience navigating sensitive client conversations and a sense of customer service.
- BA/BS required.
Additional Information
Our uniqueness is that we celebrate yours. Experian’s culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering… the list goes on. Experian’s people first approach is award-winning; World’s Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian’s DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
This is a remote position.
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