Job description
Join our customer’s team as a Medical Administrative Assistant - AI Trainer and make a significant impact at the crossroads of healthcare and technology. In this unique opportunity, your real-world expertise in medical office administration will help train and elevate AI solutions designed for the future of healthcare. If you are passionate about clear communication and thrive in an innovative, remote environment, we want to hear from you.
Key Responsibilities:
- Model and document best practices in health information management, appointment scheduling, and insurance processing for AI training.
- Serve as a subject matter expert on medical terminology, office protocols, and patient data workflows.
- Collaborate closely with AI development teams, providing practical insights and actionable feedback from a medical administrative perspective.
- Review and validate AI outputs, ensuring accurate representation of medical administrative tasks.
- Create authentic written and verbal examples of medical office communications to enhance AI language models.
- Assist in developing rich datasets that reflect real-world medical administrative scenarios and challenges.
- Identify knowledge gaps within AI systems and recommend effective solutions for continuous data and process improvement.
Qualifications:
- Demonstrated experience as a Medical Secretary, Medical Administrative Assistant, or equivalent healthcare administrative role.
- Deep knowledge of health information handling, appointment systems, and insurance processing protocols.
- Exceptional written and verbal communication skills, with strong attention to detail.
- Excellent organizational abilities and experience managing multiple priorities in a remote work environment.
- Comfort with technology and openness to engaging with AI-driven platforms and tools.
- Ability to translate complex administrative processes into clear and concise documentation.
- Strong analytical skills and a collaborative, proactive approach to problem-solving.
Preferred Qualifications:
- Experience training or mentoring others in medical office settings.
- Exposure to healthcare AI, data annotation, or related technology-driven projects.
- Advanced certifications in medical office administration or health information management.
About RYZ Labs:
RYZ Labs is a startup studio built in 2021 by two lifelong entrepreneurs. The founders of RYZ have worked at some of the world’s largest tech companies and some of the most iconic consumer brands. They have lived and worked in Argentina for many years and have decades of experience in Latam. What brought them together is the passion for the early phases of company creation and the idea of attracting the brightest talents in order to build industry-defining companies in a post-pandemic world.
Our teams are remote and distributed throughout the US and Latam. They use the latest cutting-edge technologies in cloud computing to create applications that are scalable and resilient. We aim to provide diverse product solutions for different industries, planning to build a large number of startups in the upcoming years.
At RYZ, you will find yourself working with autonomy and efficiency, owning every step of your development. We provide an environment of opportunities, learning, growth, expansion, and challenging projects. You will deepen your experience while sharing and learning from a team of great professionals and specialists.
Our values and what to expect:
- Customer First Mentality - every decision we make should be made through the lens of the customer.
- Bias for Action - urgency is critical, expect that the timeline to get something done is accelerated.
- Ownership - step up if you see an opportunity to help, even if not your core responsibility.
- Humility and Respect - be willing to learn, be vulnerable, and treat everyone who interacts with RYZ with respect.
- Frugality - being frugal and cost-conscious helps us do more with less
- Deliver Impact - get things done in the most efficient way.
- Raise our Standards - always be looking to improve our processes, our team, and our expectations. The status quo is not good enough and never should be.
