People Ops and Partnerships Trainee

🇵🇹 Portugal - Remote
👥 Human Resources Intern

Job description

Sword Health is on a mission to free two billion people from pain.

With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.

Recognized as a Forbes Best Startup Employer in 2025, this award highlights our focus on being a destination for the best and brightest  talent. Not only have we experienced unprecedented growth since our market debut in 2020,  but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $4 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact.

Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 1000+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.

The Sword Trainee Program is not about playing it safe, it’s where your career meets real-world impact. Over 12 months, you’ll be part of a global team using technology to solve human problems at scale, and you’ll do meaningful work from day one. You’ll build and question, and be pushed to think deeper and move faster. Here, you won’t just apply what you learned in school — you’ll stretch it, test it, and turn it into solutions. If you’re looking for purpose, ownership, and a steep learning curve, this is your launchpad. And if you’re ready to turn your potential into something that matters, we’re ready for you.

As a People Ops and Partnerships Trainee you will support a wide range of processes across the employee lifecycle while contributing to a positive and organized employee experience. You’ll work closely with the People Ops and Partnerships team on both administrative and employee-facing activities, including learning and development, onboarding, and internal engagement.

People Operations & Partnerships - We support every stage of the employee journey - from onboarding to offboarding - by managing core processes and partnering with the business. From systems, benefits, and compliance to manager coaching, employee relations, and performance programs, we ensure a seamless, empowering, and strategically aligned employee experience.

What you’ll be doing:

  • Supporting onboarding and offboarding processes (e.g., documentation, equipment, internal communications, scheduling global onboarding sessions, etc);
  • Helping organize and support internal initiatives such as trainings, events, and well-being programs;
  • Coordinating logistics and materials for learning & development programs, and supporting internal learning initiatives;
  • Monitoring, tracking, and reporting on training participation, vacation, absences, and leaves;
  • Providing support for feedback & recognition, employee surveys, and engagement initiatives;
  • Contributing to the continuous improvement of People Operations and people development processes.

What you need to have:

  • Recently graduated from a degree in Human Resources, Psychology, Business, or a related field;
  • Strong organizational and time management skills with great attention to detail;
  • Excellent communication skills, both written and verbal, in Portuguese and English;
  • Ability to handle confidential information with professionalism and discretion;
  • Proficiency in Google tools, especially Sheets and Docs;
  • A proactive, hands-on mindset and willingness to learn in a fast-paced environment.

What we would love to see:

  • Previous internship or academic project experience in HR, People Ops, People Development or administrative support;
  • Familiarity with Portuguese labor law basics or HRIS tools (e.g. BambooHR, Personio, etc.);
  • Interest in learning & development, employee experience, or internal communications;
  • Experience organizing events, trainings, or team activities (even in academic or volunteer contexts);
  • A genuine passion for people, processes, and creating a great workplace culture.

To ensure you feel good solving a big Human problem, we offer:

  • A stimulating, fast-paced environment with lots of room for creativity;
  • A start of a bright future at a promising high-tech startup company;
  • Access to our health and well-being program (digital therapist sessions);
  • Learning opportunities with tailored mentoring;
  • Remote or Hybrid work policy;
  • To get to know more about our Tech Stack, check here.

*Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.

SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

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