Job description
About Glean:
Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.
Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.
About the Role:
Glean is seeking a highly experienced principal designer to own our Enterprise product suite — the administrative controls, security features, compliance tools, and deployment infrastructure that enable Fortune 500 companies to confidently adopt AI at scale. You’ll design the systems that IT administrators, security teams, and compliance officers use to govern AI usage, manage permissions, monitor activity, and ensure data protection across thousands of employees.
As Product Design Lead for Enterprise, you’ll bring deep B2B SaaS expertise and a sophisticated understanding of enterprise requirements. This role requires someone who can design complex admin experiences that are both powerful and easy to use.
You will:
- Lead enterprise admin & governance design for Glean’s AI platform, partnering with product and engineering leads to deliver exceptional experiences for IT administrators managing deployments at scale
- Design sophisticated control systems including permission inheritance across 100+ data sources, RBAC, data loss prevention, and AI governance (usage policies, model controls, content moderation)
- Create intuitive interfaces for complex workflows: deployment configuration, SSO/authentication, API management, audit logs, compliance dashboards, usage analytics, and consumption-based billing
- Partner with Fortune 500 IT teams to understand security requirements, compliance needs (SOC 2, HIPAA, GDPR), and translate operational workflows into scalable design solutions
- Build executive-facing experiences including analytics dashboards that surface AI adoption patterns and ROI, plus compelling demos that resonate with CIOs, CISOs, and IT decision-makers
- Drive rapid enterprise adoption through scalable onboarding flows for organizations with tens of thousands of employees, reducing time-to-value and accelerating deployment
- Shape design strategy for diverse deployment configurations while maintaining consistency across deployments
About you:
- Experience: 12+ years in product design, including 3+ years leading enterprise B2B SaaS design at director/principal level
- Enterprise expertise: Deep experience building admin consoles, permission systems, and governance tools for Fortune 500 companies — handling millions of users, complex org hierarchies, and sophisticated security requirements
- Technical fluency: Strong understanding of user authentication, permission models, auditing/compliance, data governance, and deployment models.
- Portfolio: Sophisticated B2B products with complex IA, workflows, and data visualization that balance powerful functionality with intuitive usability — proven ability to design for and demo to diverse personas (IT admins, security, compliance, executives)
- Leadership & impact: experience mentoring senior designers while remaining hands-on, with a track record of successful enterprise launches driving measurable adoption and business outcomes
Location:
- This role is hybrid (4 days a week in our Palo Alto or San Francisco office, with periodic travel expected between the two)
Compensation & Benefits:
The standard base salary range for this position is $235,000 - $280,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you’ll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We’re committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
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