Solutions Engineer

🇺🇸 United States - Remote
💻 Software Development🔵 Mid-level

Job description

About Glean:

Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.

Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.

Solutions Engineer — United States (All Levels & Across All Segments)

About the Role:

At Glean, the Solutions Engineering team blends technical depth, product mastery, and customer empathy to help prospects and customers achieve measurable outcomes. We’re hiring across the United States and across experience levels (Associate to Principal), with opportunities in Commercial, Enterprise, Strategic, Public Sector, Federal, and Channel segments.

  • Work model: Remote US with optional hub offices; typical travel 10%–30% depending on territory.
  • Locations: Open to candidates residing anywhere in the United States with US work authorization.

You will:

  • Lead discovery, map requirements to architectures, and deliver high‑impact demos, POCs, and pilots.
  • Tackle security, identity, and integration topics (e.g., SSO/SCIM, APIs, data flows) and navigate RFI/RFPs.
  • Quantify value and influence technical win through clear storytelling, ROI/TCO framing, and objection handling.
  • Partner cross‑functionally with Sales, Product, Engineering, and Customer Success to ensure successful deployments.

About you:

  • Customer‑facing technical experience (or strong adjacent background) with clear communication and solution design skills.
  • Hands‑on comfort with modern cloud, identity, security, data, and API integrations.
  • A bias for ownership, urgency, and collaborative problem‑solving in multi‑stakeholder environments.
  • We hire at multiple levels; interviews calibrate scope and leveling.

Segments

  • Corporate
  • Commercial
  • Enterprise
  • Strategic
  • SLED
  • Partnerships

Compensation, benefits, and eligibility

  • Competitive base, variable incentive/commission (role‑appropriate), and equity; ranges vary by level and location and will be posted per local requirements.
  • Comprehensive benefits package including medical, dental, vision, retirement, paid leave, and flexible PTO.

How to apply:

Submit your resume and a brief note with the following information: - Segment Experience (example: Enterprise, working on 6-7 Figure Deals) - Current Location

Optional: include relevant work samples or a short POC/deck you’re proud of.

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