Job description
About Workato
Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.
Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com.
Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz ranked us the #1 best company for remote workers
Responsibilities
As Staff Product Manager for Lifecycle & Operations, you will define and execute the strategy to establish Workato as the enterprise leader in Integration Platform Operations. Your goal is to build a unified platform that enables the entire integration lifecycle - from development to deployment to monitoring - eliminating the need for fragmented DevOps tools and enabling enterprises to create robust operational strategies for their integration ecosystems.
What You’ll Do:
Leadership in Enterprise Integration Operations
Develop and execute the product strategy for a unified Lifecycle & Operations Platform supporting Test, Deploy, Monitor, and Governance.
Define and prioritize the roadmap for a leader in Enterprise Grade Integration Platform
Deliver the best experience for Platform Engineers, Integration Developers, and Operations Teams
Drive Modern CI/CD & GitOps Innovation
Build industry-leading CI/CD capabilities that enable rapid, reliable deployment of integration workflows across multi-cloud and hybrid environments
Implement GitOps methodologies to provide declarative, version-controlled application deployment
Leverage Configuration as Code principles to automate environment provisioning and management of environment variables and settings
Integrate advanced testing frameworks including unit testing, integration testing, and end-to-end workflow validation
Drive AI-Powered Lifecycle & Operations Innovation
Leverage AI to enhance deployment automation, predictive failure detection, and intelligent rollback capabilities
Integrate machine learning to optimize CI/CD pipeline performance, reducing deployment times and improving success rates
Implement AI-driven observability that automatically identifies anomalies, predicts integration failures, and suggests remediation actions
Work with AI research teams to infuse intelligent automation into Workato’s lifecycle services, driving continuous optimization and smarter operational decision-making
Build End-to-End Operational Excellence
Develop comprehensive observability and monitoring capabilities with distributed tracing, metrics collection, and intelligent alerting
Build advanced deployment strategies including blue-green deployments, canary releases, and progressive delivery
Ensure platform capabilities support enterprise requirements for security, compliance, audit trails, and governance
Create self-service capabilities that enable development teams to independently deploy and manage their integration workloads
Lead Cross-Functional Execution
Collaborate with engineering, UX, and GTM teams to ensure seamless feature adoption
Inspire confidence in GTM teams and customers to see Workato as the innovative leader in Integration Platform Operations
Act as a thought leader internally and externally, driving customer trust and enterprise adoption
Requirements
Who You Are:
Leadership & Product Management
- 6+ years of product management experience in SaaS or B2B environments, specializing in DevOps, CI/CD, or Platform Engineering products
- Proven success in shipping and scaling complex platform products with measurable business impact
- Strong track record in leading cross-functional teams, influencing product strategy, and driving execution in fast-paced environments
CI/CD & GitOps Expertise
- Deep expertise in CI/CD pipelines, GitOps workflows, Infrastructure as Code, and modern deployment strategies
- Strong understanding of containerization (Docker, Kubernetes), orchestration, and cloud-native architectures
- Familiar with CI/CD tools (Jenkins, GitLab CI, GitHub Actions, CircleCI) and GitOps platforms (ArgoCD, Flux, Tekton)
- Experience with cloud platforms (AWS, Azure, GCP) and their native DevOps services (CodePipeline, Azure DevOps, Cloud Build)
- Familiarity with monitoring and observability tools (Prometheus, Grafana, Datadog, New Relic) and their integration into platform workflows
Platform Engineering & Operations
- Experience building developer platforms and internal tooling that improve engineering productivity
- Strong understanding of microservices architectures, service mesh technologies, and distributed systems
- Knowledge of security best practices in CI/CD pipelines including secrets management, vulnerability scanning, and compliance automation
- Experience with configuration management tools (Terraform, Ansible, Helm) and their role in platform operations
Customer-Centric Execution
- Ability to deeply understand customer needs across platform teams, development teams, and operations teams
- Proven ability to translate complex technical concepts into intuitive, user-friendly product capabilities
- Skilled at collaborating with engineering, UX, security, and go-to-market teams to drive enterprise adoption
Analytical & Data-Driven Decision Making
- Strong ability to use customer research, data analytics, and competitive insights to inform product decisions
- Experience analyzing large-scale platform usage to optimize developer experience and operational efficiency
Req ID: 2229
