Job description
Company Description
Introducing Masabi
// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.
Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit.
Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what.
Job Description
The Role
We’re looking for detail-oriented and highly organised Project Coordinator to support the rollout of our next-generation fare payments platform across 60+ transit agencies over the next 12 months. As part of the Voyager programme team, you’ll guide a portfolio of agencies through their migration, acting as their main point of contact throughout the journey.
This is a hands-on, delivery-focused role where you’ll collaborate closely with internal teams and help ensure smooth, successful transitions.
If you love making things happen, enjoy complex projects, and care about customer outcomes, we’d love to hear from you.
Location
This role is fully remote and open to candidates based in Colombia only.
Responsibilities
Serve as the primary contact for a group of transit agencies during their platform migration
Manage agency-level plans, timelines, milestones, and risks
Coordinate tasks across internal teams (Launch Operations, Customer Success, Product, Engineering, Account Management)
Document project activities, manage action items, and escalate risks or blockers
Execute migration activities as directed by the Program Manager
Provide regular reporting for internal stakeholders
Ensure each migration meets our quality standards and timelines
Qualifications
About You
Experience in project coordination, delivery, onboarding, or implementation support
Highly organised, detail-focused, and proactive
Strong verbal and written communication skills in both English and Spanish
Comfortable interacting with external customers and internal cross-functional teams
Able to manage multiple projects calmly and effectively
Have a proactive and solution-oriented mindset
Comfortable using tools such as Google Workspace, Jira, Confluence, Trello, or similar
Nice to Have
Experience in SaaS, mobile apps, or transit tech
Familiarity with project methodologies (e.g., Agile, Waterfall)
Understanding of software deployments, data migrations, or QA processes
Basic knowledge of change management or business analysis
Additional Information
Some of our benefits
15 days paid vacation for each year of service plus 18 public holidays
Private Healthcare
Monthly team bonding allowance
Menopause support
Choice of a workstation
Ability to work for up to 3 months per year from any country in the world
Fun and collaborative environment with a focus on making a difference in the world
In addition to the above, as an employee, you will also have access to a training allowance of up to $750 USD and $250 USD to spend on your home office every year.
