Job description
Department: Technology
Reports to: Product Manager, Retail Technology
Location: North Vancouver
Your Opportunity at ARC’TERYX:
As the Project Coordinator, Retail Technology you will be a key part of the Retail Technology team and will be participating in project plan tracking and reporting activities related to the projects through design, build and implementation phases. This role will support project coordination and administration tasks related to the various internal, external and vendor project teams. Working closely with various technology managers to ensure each team’s work is executed to plan and any deviations are captured, updated and, if necessary, escalated accordingly.
This role is based out of our North Vancouver office but can also be hired remote. There is an expectation to come to the office on an as-needed basis. Business Operations occur on Pacific Time zones. Candidates must be eligible to work in Canada.
Meet Your Future Team:
The Retail Technology team is responsible for driving the future vision of technology in our retail stores. In this role you will work with teams internal and external to Arc’teryx as we all come together to deliver a quality product that excites our product guides and guests in store.
If you were the Project Coordinator, Retail Technology now, here are some of the core activities you would be doing:
- Collaborating with other project or technology managers to create a comprehensive delivery plan
- Collaborating with the cross functional teams to schedule cutover, delivery, test & turn on activities
- Preparing project artifacts such as schedule and other related documents
- Referencing output from PI planning to create a consolidated project plan with all dependencies captured
- Updating and monitoring project plans to ensure tasks are being executed, as planned, between teams. Being a point of escalation when necessary
- Managing Jira tickets and providing stats on sprint activity
- Facilitating scrum ceremonies such as daily stand-ups, sprint planning, and retrospectives
- Setting up virtual and physical meetings for teams to collaborate
- Contributing to the communication of project status updates, next steps to project teams and go-live readiness
- Working with teams to refine and setup our hypercare support plan
- Facilitating hypercare support calls, managing support tasks and actions with teams
Here are some of the things you could be working on in the future:
- Deploying new features to our Point of Sale (POS), Manhattan Active Omni, into Arc’teryx retail stores. Including MPOS, operational & login enhancements and additional modules within Manhattan Active Omnichannel including Store Order Fulfillment and omnichannel guest improvements
- Collaborating with the team on improving our product guide processes within the POS
- Supporting other projects and tasks as assigned
Are you our next Project Coordinator, Retail Technology?
- You have a relevant university degree or technical diploma and a minimum of 3+ year’s related experience. An equivalent combination of education and related experience may be considered.
- You have some hands on experience and exposure in Agile project management
- You have exposure working in an agile methodology environment
- Scrum certification (CSM, CSPO, etc.) is an asset but not required
- You have some exposure to retail point of sale products and omnichannel guest experience
- You have strong organization and prioritization skills while managing multiple, competing priorities using tools like JIRA
- You have strong experience in Powerpoint, Smartsheet, JIRA and Confluence
- You are an excellent collaborator while also being able to work effectively with a team
- You are adaptable and demonstrate forward thinking on new challenges
- You are able to prioritize and manage multiple tasks within tight timescales
- You have excellent written and verbal communication skills
- You are proactive in identifying the root cause of issues and developing solutions
- You remain highly flexible and adaptable when faced with ambiguity
- You are able to balance autonomy and collaboration
- You inspire breakthrough thinking and continuous improvement with agile mindset
- You are naturally curious about Information Technology, systems and the unreasonable use of acronyms and terminology
- Your passion for your work is paralleled by your passion for getting outside and living it
$68,000 - $84,000 a year
A reasonable estimate of the pay range is CAD$68,000 - CAD$84,000 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training. The upper end of the range is typically reserved for candidates with demonstrated expertise that is above job requirements or who bring exceptional directly transferable experience.
Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.
Equal Opportunity
Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
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