Job description
Project Manager - TMS
About Shipwell
At Shipwell, we empower supply chain efficiency and service effectiveness at scale. The Shipwell platform includes capabilities previously out of most shippers’ technical reach and affordability today. Our solution combines everything shippers need, from transportation management and visibility to procurement, in a comprehensive, easy-to-use platform. It will adapt and scale as market and business demand change, allowing shippers to operate, manage, and optimize the shipping process seamlessly. Industry experts have recognized Shipwell’s traction in the market and have differentiated Shipwell as a leader in the logistics industry. Awards include Gartner Magic Quadrant for TMS 2023, 2022, 2021, Food Logistics’ 2022 Top Software & Technology Providers, and FreightWaves’ FreightTech 2022 and 2021 Awards for Innovation and Disruption in Freight Industry. Shipwell was also named the fourth fastest-growing company in North America on the 2021, 2022, and 2023 Deloitte Technology Fast 500 and Forbes 2020 Next Billion-Dollar Startup.
Our Culture
Shipwell is a fast-paced, high-energy start-up that strives to build the future of shipping every day. Diversity of thought and cross-department collaboration is very important to us. We deliver open, honest, careful communication and work as hard as we play. We create & deliver solutions that are revolutionizing the industry, which brings excitement and purpose to our work. If you are looking for a place that will help you tap into your best work-self and give you hands-on experience building something big, then we invite you to come and build the future of shipping with us!
About the Role
The Project Manager will lead the planning, execution, delivery, and reporting of our SaaS software implementations and enablement projects, focusing strongly on integrations, APIs, and EDI dependencies. This role requires an understanding of project management methodologies, SaaS products, and client-facing interactions. The ideal candidate will display a high sense of urgency and proactivity to ensure projects are delivered on time, within scope, and budget, while maintaining high-quality standards of transparency internally and externally.
What you’ll do when you get here
- Works with customers and Pre-Sales on Statement of Work development, scoping, and execution.
- Develop, construct, and manage project plans, and bring projects to a successful conclusion
within budget and schedule constraints.
Serve as the primary point of contact for clients throughout the project lifecycle.
Coordinate cross-functional teams, including product development, engineering, sales, and customer support.
Defines project tasks and resource requirements.
Works with Implementation management to assemble and coordinate project staff.
Proactive identification, escalation, and management of project issues.
Closely monitors project scope for change control; works with customers in identifying additional applicable revenue changes.
Develops and/or recommends process improvements and best practices.
Assists with activities designed to improve and streamline internal systems, procedures, and implementations.
Guide the client to a successful go-live based on milestones and tasks from a detailed project plan.
Utilize Salesforce to update the status of ongoing client implementations.
What you need to have:
5+ years of SaaS Software Project Management experience in a fast-paced, complex operational environment.
3+ years of experience in the logistics industry. Preferably involving:
- Full Truckload, Less than Truckload and/or brokerage operations,
- Procurement and vendor relations
- Experience with logistics system integrations involving an ERP and/or TMS
Proven ability to manage multiple projects simultaneously and work in a fast-paced environment.
Able to convey client needs internally, driving the resources needed for successful
implementations.
- Smartsheet experience with project dashboard and workspace setup preferred.
- Strong understanding of software development life cycle (SDLC) and Agile methodologies.
- Strong attention to detail and organizational skills.
- Superb written and verbal communication skills with c-level executives
- Excellent time management skills.
- Ability to work well under pressure, adapt to change, and meet deadlines in a fast-paced
Environment.
- PMP Certification - PRINCE2, PM, ITIL or equivalent (a plus)
- G-Suite knowledge preferred
- Understanding of JSON, API and EDI standards
Why Shipwell:
- 401k plan (including match)
- Generous parental leave
- Competitive salary and equity opportunity
- Team building events and office competitions
- Friendly, talented, and inclusive company culture
- 100% remote
- Health, vision, dental, teladoc, HSA, FSA, & Life insurance
- Incredible growth opportunity at a fast growing company
- Subsidized wifi, cell phone, and educational reimbursements
- Receive a technology package including a MacBook Pro
—The Salary Range for this role is between $75,000 - $90,000 including Variable Compensation based on Years of Experience, Skillset, and Location.
Here at Shipwell, we are a Remote Forward company. We are located in Austin, TX but this position will be fully remote.
Shipwell is an Equal Opportunity Employer and we will not tolerate discrimination or harassment of any sort. We do celebrate diversity and believe experience comes in different forms; many skills are transferable; and passion goes a long way. Diversity in our team makes for better problem solving, more creative thinking, and ultimately a better product and company culture.
Even more important than your resume is a clear demonstration of impact, dedication, and the ability to thrive in a fast paced and collaborative environment. Shipwell strives to have an inclusive work environment; so if you are hard working & good at what you do then please come as you are. We want you to contribute, grow, & learn at Shipwell and we encourage you to apply if your experience is close to what we’re looking for.
We are looking forward to adding new perspectives to our team!
For more information about Shipwell visit shipwell.com, or connect with us on Twitter @shipwell, LinkedIn, and Facebook.com/Shipwellinc
