Job description
Position Summary
Quality Assurance (QA) Engineers work closely with the Project Team throughout the software life cycle to ensure product quality and performance meet client expectations before being released. Effective QA Engineers analyze and understand business requirements, Project and Product Manager expectations, and end-user needs, including how those users will interact with the software. Involved from the beginning of the project, QA Engineers will review designs and engage in collaboration sessions with the Project Team to determine how to solve customer problems and assist in defining the scope for new projects. QA Engineers design, create, implement, document and monitor comprehensive and well-structured manual and automated processes, test plans and test cases to ensure the product satisfies the business requirements, while identifying other influences that might cause the product to malfunction.
Responsibilities
This position will be responsible for basic support and working with the engineering team to understand requirements and develop and execute test plans for new software enhancements
Manage and execute the Software Testing Life Cycle (STLS) – requirements analysis, test planning, test case development, environmental setup, test execution, test cycle closure
Create test cases, scenarios, and plans based on the requirements of the enhancement
Execute all test plans to ensure that the newly developed software complies with the requirements and is stable for production release
Perform Regression, Functional, Performance, Usability, and User Acceptance testing based on documented requirements
Participate in Sprint Planning and Story Pointing exercises to provide estimates on risk and complexity of testing the development items
Thoroughly document all test plans and outcomes in JIRA
Troubleshoot software bugs and assist users with support tickets
Create training documentation on new releases
Maintain understanding of new testing strategies and best practices
Research and understand customer requirements and user stories, with the goal of identifying and revealing potential issues and gaps within the software
Translate user stories into detailed test scenarios and test plans
Design and implement test strategy, test cases, and debugging, and define corrective actions
Develop and maintain innovative, repeatable test plans based on project requirements
Work with the Project Team to troubleshoot test failures and resolve issues arising in various test environments
Proactively identify any potential issues users may encounter
Identify, isolate, track and communicate bugs (issues) in a clear and concise format and work with developers and Project/Product Managers to resolve them
Perform manual testing to ensure product quality and performance
Review user interfaces for consistency and functionality
Record, screenshot, and/or document test steps, progress and results
Perform automated testing
Create automation test scripts, which may require programming knowledge
Qualifications
- Minimum Education: Bachelors degree in related field.
- (a) Substitution: Must have at least 10 years of on the job.
- Minimum Years of Experience: Must have a minimum of 10 years, including cloud professional certification
- Must be a US Citizen
- Must be able to pass a federal background and drug test in the job description
- 5+ years of experience performing regression testing, manual testing and developing testing automation
- Experience running Agile development processes
- Proficient in JIRA and Confluence for task tracking and documentation
- Knowledge and experience with Amazon Web Services is a must
- AWS Cloud Practitioner Certification required
- Familiarity with AWS CloudWatch and reviewing logs.
- Experience using 1 or more testing frameworks
- Experience with a test management tool such as X-ray.
- Follow acceptance criteria and develop relevant testing plans.
- Proficient in SQL
- Experience with Postman
- Experience using relational databases
- Experience testing on web, mobile and desktop platforms
- Experience writing test cases and procedures
- Strong computer skills, including MS Office suite
- Detail-oriented, critical thinker and problem-solver
- Strong organizational and planning skills
- Ability to perform efficiently to meet priorities and deadlines
- Ability to adjust to changing priorities
- Strong communication written and verbal communication skills.
- Ability to work independently and exercise sound judgment
Location: Remote
This job description may not be inclusive of all assigned responsibilities, or aspects of the job described, and may be amended anytime at the sole discretion of the Employer. Responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Effectual Inc. is an EEO employer and does not discriminate on the basis of any protected classification in its hiring, promoting, or any other job-related opportunity.
