Release Train Engineer, Senior Technical Program Manager

at ModMed

Job description

We are united in our mission to make a positive impact on healthcare. Join Us!

  • South Florida Business Journal, Best Places to Work 2024
  • Inc. 5000 Fastest-Growing Private Companies in America 2024
  • 2024 Black Book Awards, ranked #1 EHR in 11 Specialties
  • 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold)
  • 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)

Who we are:

We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed’s global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany.


Modernizing Medicine is dedicated to transforming the way physicians practice medicine by consistently leveraging cutting-edge engineering capabilities driving innovative software solutions.  We are seeking a passionate and experienced Release Train Engineer / Senior Technical Program Manager to manage and drive, and improve our delivery processes across various Portfolios.

Job Summary The Release Train Engineer/Senior Technical Program Manager will use their strong technical acumen to manage & drive one or more Agile Release Trains / Programs of varying size and technical complexity, while promoting and refining agile processes. Release Coordination is an integral part of this role where you will support the Release Management lifecycle, including scheduling, coordinating, and reporting releases across the enterprise for multiple applications.

You may be a great fit for Modernizing Medicine’s Senior Technical Program Manager position IF…

  • You are goal-oriented with a distinct ability to negotiate and communicate priorities to keep team iterations on track.

  • You are relentless to the pursuit of continuous improvement.

  • You naturally build strong internal and external relationships.

  • You are an ambitious go-getter, driven to make the team and program successful.

Your Role:

  • Foster growth and efficiency through continuous improvement, while facilitating effective lean program/ART-level ceremonies and processes for one or more programs adopting best practices relevant to the organization.

  • Provide leadership and direction, working with cross-functional teams to remove impediments and manage dependencies within and outside of the team and program.

  • Exhibit proven leadership and management abilities to oversee scope, timeline, resources/budget for programs, ensuring high transparency and visibility to drive accountability.

  •  Engage in technical discussions and decision-making processes, contributing strategic insights to influence product development and engineering excellence.

  • Collaborate with the product and engineering leadership to understand business objectives and manage product and technical requirements with ease, handling change management effectively.

  • Serve as liaison, coach, and guide between the product owner, development team, and management to ensure targets and requirements are met.

  • Collaborate closely with engineering teams to identify and implement technical solutions that enhance release quality and streamline delivery efficiency

  • Build strong dashboards (JIRA, Excel) and reports for management to analyze team progress and facilitate data to drive decision-making.

  • Identify and address key issues, risks, and mitigation plans, resolving conflicts and facilitating healthy product backlogs through effective and productive meetings.

  • Coordinate release content, timelines, communication, readiness reviews, and Go/No-Go reviews for delivering high quality releases effectively.

  • Demonstrate expertise in exerting influence and motivation to drive outcomes through build-and-rollout process changes at all levels for continuous improvement.

Skills & Experience:

  • Bachelor’s degree in Engineering, Computer Science or a related technical or business discipline.

  • At least 5-10 years of engineering/program management experience in software development, typically requires five to six years of relevant experience or equivalent combination of experience and education.

  • Hands-on experience with software development processes, including proficiency in modern programming languages, development frameworks, and/or cloud technologies.

  • Technical certifications or experience with specific tools and platforms used in enterprise application development preferred.

  • Experience working/driving in cross functional large agile programs involving 10+ teams.

  • Experience in SAFe or relevant Scaled Agile methodology is highly preferred.

  • Experience in the Healthcare Industry is a plus.

  • Excellent problem-solving, organizational, analytical, and communication skills (written and oral).

  • Ability to thrive in a fast-paced environment with a high degree of initiative and sense of urgency to work collaboratively and influence others.

ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

India

  • Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
  • Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
  • Allowances: Annual wellness allowance to support your well-being and productivity,
  • Earned, casual, and sick leaves to maintain a healthy work-life balance,
  • Bereavement leave for difficult times and extended medical leave options,
  • Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
  • Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.

United States

  • Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
  • 401(k):  ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
  • Generous Paid Time Off and Paid Parental Leave programs,
  • Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
  • Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
  • Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
  • Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
  • Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address ([email protected]). Please check senders’ email addresses carefully.  Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.

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