Job description
Looking for a role where your love for German language and helping other plays a major factor? š¤Became now anĀ GermanĀ Technical Agent! WorkĀ in Greece remotely or on-site, enjoy flexible hours and thrive in a fast-paced environment. Help the team achieve its goals and be a part of a company that’s redefining customer service! #Apply2day š and let us guide you through it.
Responsibilities
Managing of incoming calls, chat and emails
Identify and access customersā needs to achieve satisfaction
Build relations of trust through open and interactive communication
Provide accurate, valid, and complete information by using the methods/tools
Keep records of customer interaction, process customer accounts and file documents
Follow communication procedures, guidelines, and policies
Native or near to native German language (C2)
Very good command of English language (B2 ā C1)
Computer skills
Good MS Office skills
Strong phone contact handling skills and active listening
Excellent communication and presentation skills
Customer orientation and ability to adapt/respond to different types of characters
Ability to multi-task, prioritize, and manage time effectively
Competitive Remuneration package
Extra bonus depending on the performance appraisal
Health care benefits and numerous other discounts
Ticket restaurant
Relocation Cost (for candidates outside Greece)
Why relocate?
Living in Greece? Itās a total vibe. ššļø Picture this: affordable living, chill work-life balance, and an amazing office view! š Life here moves at its own pace š, with bussin food and strong community feels that make every day feel like a mini vacation. š„ā¤ļø Plus, if youāre into culture, you’re in for an epic mix of ancient history and modern living. Ready to make the move? Donāt wait, hit that #applynow and start living your best life!
