Sales Team Lead - Inbound & Outbound Operations

at Pearl Talent
  • Remote - Philippines

Remote

Sales

Manager

Job description

Job Type: Full-time (40 hours/week)

Salary Range: based on experience, with performance-based bonuses.

Work Schedule: Monday to Friday, ideally 9:00 AM – 6:00 PM EST

Locations: Remote — candidates must be in EST or have 4+ hours overlap

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we’re building for: Watch here

Why Work with Us?

We’re not just another recruiting firm—we focus on placing candidates with exceptional US and EU founders who prioritize the long-term success of their team members. We also provide retention bonuses at 3, 6, 9, and 12 months, as well as community-driven benefits like an annual retreat.

About the Company

The company is a fast-growing, design-driven startup at the intersection of social commerce and mobile tech. Backed by strong early traction, they empower creators to express their personal style through a visually rich, community-first experience. The team moves fast, values clean design and code, and gives every collaborator a visible impact on product direction.

Role Overview

We’re seeking two high-performing Sales Enablement Team Managers to establish and scale both our inbound and outbound sales operations. These roles are instrumental in building the operational infrastructure, setting KPIs, and leading future teams of individual contributors to drive revenue growth and customer success.

As a key leader, you will initially collaborate directly with senior leadership and actively participate in calls to refine processes, develop SOPs, and set the foundation for scalable sales functions. Once established, you will transition to managing a team, ensuring performance, coaching, and continual optimization of our sales strategies.

Key Responsibilities

  • Personally conduct inbound/outbound calls during the initial ramp period to assess and improve sales processes.
  • Develop, document, and implement detailed onboarding plans, SOPs, FAQs, and sales playbooks to support scalable team operations.
  • Define and monitor sales KPIs, ensuring team accountability and performance optimization.
  • Build and manage a high-performing team of sales individual contributors, providing coaching, call reviews, and performance feedback.
  • Act as a strategic partner to leadership, providing regular reports and insights on sales metrics, pipeline progress, and revenue outcomes.
  • Optimize inbound and outbound sales processes through data-driven experimentation and best practices.
  • Lead team training initiatives, including negotiation tactics, objection handling, upselling, and cross-selling techniques.
  • Foster clarity of roles, expectations, and performance standards within the team.
  • Collaborate on the implementation of sales tools and systems to improve efficiency and tracking.
  • Serve as the internal advocate for customer insights, surfacing feedback to inform product and operational strategies.

Must-Have:

  • Proven leadership experience managing sales teams, with a track record of driving revenue growth.
  • Strong sales acumen with advanced negotiation and objection handling skills.
  • Experience developing sales processes, defining KPIs, and coaching sales representatives.
  • Data-driven approach to performance management and sales optimization.
  • Excellent written and verbal English communication skills.
  • Highly organized, self-motivated, and adaptable to fast-paced, remote environments.

Nice-to-Have:

  • Bilingual in Spanish and English.
  • Background in telecom, SaaS, or relationship-driven tech businesses.
  • Experience building remote, distributed sales teams.
  • Familiarity with CRM systems such as HubSpot or Salesforce.
  • Exposure to VoIP tools like OpenPhone.
  • Passion for human-centric products and services.

Tools & Communication Channels:

  • CRM: HubSpot, Salesforce
  • Dialers: OpenPhone
  • Messaging: Slack, Zoom
  • Documentation: Notion, Google Docs
  • Scheduling: Calendly, Google Calendar

Compensation Package

  • Competitive Salary: Based on experience and skills
  • Remote Work: Fully remote—work from anywhere
  • Generous PTO: Ample paid time off to rest and recharge
  • Health Coverage: HMO coverage after 3 months for full-time employees
  • Direct Mentorship: Grow through guidance from international industry experts
  • Learning & Development: Ongoing access to resources for professional growth
  • Global Networking: Work and connect with professionals around the world
  • Work-Life Balance: Flexible hours that support a healthy work-life balance

Our Recruitment Process

  1. Application
  2. Screening
  3. Top-grading Interview
  4. Skills Assessment
  5. Client Interview
  6. Job Offer
  7. Client Onboarding

Ready to Join Us?

If this role aligns with your skills and career goals, we’d love to hear from you. Apply now to take the next step in your journey with Pearl.

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