Job description
Description
Work Location: Remote within the United States
Engagement Model: Freelance/Independent Contractor
Estimated Project Duration: 7 weeks
Estimated Start Date: June 13, 2025
DataForce by TransPerfect is seeking a Remote Scheduler to join our team for a new data collection project for several locations within the United States. This is an exciting opportunity to be part of an innovative project to improve Artificial Intelligence technology.
Role Summary
The Scheduler is responsible for communicating with potential participants via phone or email, and scheduling them based on availability. The Scheduler is the main face of our team to people participating in the study.
Role Responsibilities
Manage and coordinate participant scheduling for study appointments according to project requirements
Handle phone calls, emails, and inquiries with professionalism
Perform general administrative duties including data entry, filing, and preparing materials
Liaise with onsite study staff to ensure smooth participant flow and efficient operations
Uphold confidentiality and ethical standards of the study
Answer questions participants may have
Provide logistic information
Remind participants of upcoming appointments
Communicate schedule changes to participants
Act as liaison between participants and Project Manager
Resolve scheduling conflicts as they occur
Requirements
Role Requirements – Knowledge, Skills and Abilities
Proficiency in Microsoft Office
Advanced proficiency in Google Sheets
Professional fluency in English
Located in Pacific time zone
Work environment should be a quiet, distraction-free and a professional background for participant calls and team meetings
Must possess outstanding customer service and excellent communication skills including phone, email and electronic media communications
Strong project management and prioritization skills
Self-motivated, quick learner, and organized
Able to work a flexible schedule as needed
Must be extremely detail-oriented
Discretion with confidential information
Ability to work a flexible schedule as needed
Role Requirements – Education and/or Experience
High school diploma or equivalent; further education or certification is a plus
Proven experience in scheduling, reception or administrative roles
Experience working as a company team member
Preferred Role Requirements
Prior experience as a scheduler for data collection projects
Technical background and skills
Who we are
DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide.
We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching and processing data for Machine Learning in different AI domains.
To learn more about DataForce please visit us at https://www.transperfect.com/dataforce.
