Job description
At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge.
Overview of Job Role
To manage the schedule of courses and trainers, to maximise revenue opportunities, to minimise all
costs and to ensure the maximum utilisation of employed trainers in accordance with the company
policies.
To ensure that the schedules aligns with the operational KPI’s and the business’s operating plans.
Key Areas of Responsibility
The primary responsibility of a Schedule Manager is to work with the Lead Schedule Manager and
ensure that Global Knowledge’s schedule aligns with the company plans. Additionally the Schedule
Manager, as part of a schedule team, will also work:
· To ensure sounds commercial principles are applied to all events and schedules.
· To ensure that trainer utilisation is in line with or exceeds company targets.
· To ensure that external trainer day rates are in line with or are below company target.
· To maintain the schedule and ensure maximum profitability of events
· To follow operational process and procedure, allowing GK to efficiently manage low fill events,
maximise opportunities and maintain efficiencies.
· To maintain sales responsiveness in line with SLA’s and respond/assist with all Sales
enquiries.
· To implement the training schedules in line with AOP.
· To display the GK Can-do attitude
This is not intended to be a full definition of duties and you will be expected to assist in such additional
duties as may be required
Experience / Qualifications Required
Essential
· Schedule processing, organisational skills, data analysis, Training administration and the use
of Office packages.
-Fluency in written and verbal French
Desirable
· Ideally the job holder will have significant experience in a similar role.
Person Specification
You will have excellent communication and presentation skills; the ability to take responsibility and
be decisive; the ability to work within a team; effective planning and organisational skills; the ability
to work under pressure and to deadlines; a commitment to keep up-to-date with IT trends and
developments; the ability to work within budgets.
Values
· Integrity: Act with integrity in everything that you do, at all times
· Accountability: Accepting responsibility for your work and contribution as a team member.
Dealing with issues and delivering on commitments
· Collaborative: Working together to deliver shared benefits. Building relationships, leveraging
skills, knowledge and resources to achieve success
· Decisive: Making decisions and acting on them. Proactively seeking and driving new opportunities
and improvements
· Engaged: Being present, visible and a positive force. Developing and sharing ideas and
supporting the success of others
MORE ABOUT SKILLSOFT:
Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.
Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com.
Thank you for taking the time to learn more about us.
If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
