Job description
The Role
As a Seasonal Designer, you will provide outstanding service to our customers through design insight and creative talent to fulfill orders, and support Customer Service and our cross-functional partners with your design expertise. As the Minted Design Studio operates seven days a week, availability to work one weekend day is required to provide consistent, high-touch support to our customers.
You will:
- Incorporate customer requests, text, and photos into designs
- Create polished and professional print-ready proofs with typographic legibility and consistency
- Proofread customer entered text
- Ensure photo quality of customer supplied photos
- Recolor and edit images based on customer requests
- Review the work of fellow designers to ensure the quality of design and accuracy of edits before sending a digital proof to the customer
- Collaborate with customers through written communication to modify and finalize designs
- Assist with design-related questions from internal teams
- Resolve escalated customer orders with design-related issues
- Work directly with customers via email or screen-share as needed
- Uphold service-level standards by meeting quality, productivity, and response-time expectations
You are:
- Highly self-motivated, well organized, and attentive to detail
- Passionate in providing world-class direct customer support
- An excellent team player and ability to work independently
- Able to multitask, prioritize and track multiple responsibilities, and thrive under pressure
You have:
- At least 3+ years of experience with Adobe Creative Suite
- Freelance design work and client interaction experience
- Fine art skills (watercolor painting, illustration, calligraphy, hand-lettering)
- Service and customer expectation management skills
- Experience executing the principles of typography and print design
- Proficient knowledge of wedding etiquette
- Excellent interpersonal skills
- Clear, concise, and professional verbal and written communication
- A Bachelor’s degree
Compensation:
The compensation range for the role applies to employment offers from Minted. Our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees.
Geo Base All Range - $22/hr
Benefits:
- Paid Sick Leave
- Minted Friends and Family Discount
- Access to employee perks portal
About Minted:
Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.
We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.
At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work. The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide.
Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business.
We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners. Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.
Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program.
How Our Process Works:
Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.
