Job description
Schedule: Monday- Friday (09:00 AM - 06:00 PM AEST)
What are we looking for?
Skills Required:
- IT/CS/CE or related degree
- 3-4 years proven Security Operations experience is mandatory.
- Managing and Administration / Configuration of Security Solutions including End Point Security (e.g. MS Defender, Trend Micro, CrowdStrike), SIEM (e.g. Rapid7, Sentinel), Vulnerability Management (e.g. Rapid7, Nessus, Qualys), IAM (e.g. CyberArk - Access, PAM), Security Awareness and Phishing Simulation (e.g. KnowBe4, Mimecast), and Application Whitelisting solutions (e.g. Airlock, Microsoft Security).
- Knowledge of Security Frameworks (ASD Essential 8, NIST, etc.)
- Experience with ITSM tools & Documentation (ServiceNow, Confluence)
- Security monitoring, incident response, threat management & vulnerability management experience
- General infrastructure & network awareness
- Security Solutions Implementation, Operational experience
- Experience interacting with customers regularly
Nice to Have:
- Certification/s in Cybersecurity is a plus
- Experience in MSP environment is a plus
- Experience in supporting Global Operations is a plus
What will you do?
- Deliver top-notch service while managing and securing customer environments.
- Provide L2 Support and troubleshoot customer issues within agreed SLAs.
- Adhere to Incident, Security, Problem and Change Management processes as per bA/customer standards (ITIL Framework).
- Create and maintain technical guides for bA customer environments.
- Provide escalated support from service desk teams (escalated end user / NOC support) and customers.
- Create knowledgebase articles and process documents.
- Administer security solutions, respond to incidents, and manage vulnerability programs for customers.
- Hold periodic customer meetings and presentations around operational activities.
- Handle ITSM tools and various documentation repositories like ServiceNow and Confluence.
- Monitor security, respond to incidents, manage threats, and drive vulnerability management programs for customers.
- Work with OS such as Windows, Linux environments and basic Networking.
Join the awesome team and enjoy these benefits & perks:
- WFH
- Medical, Dental Coverage and Life insurance
- Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
- Competitive salary package and annual appraisal
- Financial Assistance Program
- Mandatory Government Benefits and 13th Month Pay
- Regular Company Events, Work Life Balance, and Career growth opportunities
JOIN CONNECTOS NOW!
ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.
Since 1998, Our client has been empowering organizations to leverage technology to gain a competitive advantage. With a strong focus on IT management and IT strategy, our client offers cutting-edge converged IT services to clients across Australia, New Zealand, Asia, and North America. Renowned for pioneering the concept of delivering IT as a Service, they have revolutionized the way organizations access technology by eliminating the need for capital investments to fund expansion. Through their affordable solutions, they provide true scalability, elasticity, and agility to meet the ever-changing needs of businesses.
#ConnetOSCareers #JoinConnectOS
Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.
