Job description
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.
We’re building a more trustworthy Internet. Come join us.
Posting Open Date: 8/25/25
Anticipated Posting Close Date*: 10/25/26
*Job posting may close early due to the volume of applicants.
Security Technical Account Manager
Fastly is looking for a Technical Account Manager focused on Fastly Security products in North America. Our Technical Account Managers focus on delivering strategic technical initiatives for our customers in coordination with our Security Solutions teams. As a TAM, you will be collaborating with Product Management, Engineering, Support, and Security Research teams to help some of our biggest clients.
What You’ll Do:
Own the Technical relationship with assigned accounts on an ongoing basis
Understand the customer’s security strategy and advise on how Fastly’s security products can help customers achieve their security goals
Focus on ensuring customers are successful with Fastly’s security products, from implementation through to ongoing usage
Manage project status in our project management tools
Work on internal PS projects as assigned
Provide training to customers
What We’re Looking For:
Prior experience in Cybersecurity, preferably Application Security
Experience with some or all the following foundational technologies: SaaS/Cloud or hybrid cloud deployments; Apache/NGINX/IIS or other web server platforms and associated Application server technologies and frameworks
Unix/Linux or Windows systems administration
Scripting ability with any of the following: Python, Java, Go, PHP, Unix/Linux Shell, C#, or other common Web languages
Understanding of HTTP and API security best practices
A creative, out of the box problem solver
Ability and experience in troubleshooting software products
Proficiency in English is required
We’ll be super impressed if you have experience in any of these: (Optional)
HTTP protocol experience. We protect all types of web servers so everything we work with will involve HTTP protocol
Docker experience as it used by many of our customers
Kubernetes Know-how. Kubernetes is now being used everywhere, and we always like to have more in house knowledge
Knowledge of different Systems Config Management tools is very helpful
Experience with AWS, Azure, or Google Cloud
Work Hours:
- This position will require you to be available during core business hours.
Work Location(s) & Travel Requirements:
This position can be hired as fully remote or hybrid office. The preferred hybrid locations for this position are:
Denver, CO
New York, NY
Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.
This position may require travel as required by your role or requested by your manager.
SF / LA Fair Chance Ordinance Statement
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Salary:
The estimated salary range for this position is $104,830 to $147,996.
Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.
This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.
Benefits:
We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?
Why Fastly?
We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand.
We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful – every day.
We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at [email protected] or 501-287-4901.
Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.
