Job description
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
About this roll*
The International GTM Strategy and Operations team at Toast is responsible for setting up and supporting our International sales organization for scale and productivity. We leverage organized data, reporting, and insights to help our sales teams succeed in new markets. Our team also supports International sales through strategic planning, testing, and building toward sales capacity needs and market entry approaches via TAM analyses, strategic projects, and data procurement.
Your work will directly enable Toast’s international expansion strategy and be a driving force behind our global growth. You’ll build the foundation that allows our sales teams to introduce Toast’s game-changing technology to businesses around the world, helping them thrive in today’s competitive landscape.
As a Sr. Associate on the International Growth Operations team, you will play a pivotal role in Toast’s global expansion by empowering our international sales organization with data-driven insights, strategic operations support, and innovative solutions. You’ll be the engine behind our international sales productivity, partnering directly with sales leadership to optimize performance and scale efficiently across new markets
Key Responsibilities
Data & Analytics:
- Develop a comprehensive reporting infrastructure and KPIs that inform stakeholders on business performance
- Distill key insights from ambiguous data sets to drive improvements in the GTMt strategy
- Perform in-depth analyses on sales performance metrics to identify opportunities and risks in sales funnels
- Create dynamic sales reporting resources that help sales reps optimize their performance and time allocation
- Conduct insightful analysis using internal data to empower stakeholders in making informed business decisions
Strategic Operations:
- Own and develop strategic business reviews that translate complex metrics into actionable insights
- Implement streamlined processes to enhance the efficiency of the customer sales journey
- Identify, evaluate, and implement the optimal tools and systems needed for International sales success
- Project manage the development of centralized tools for automated data extraction and business insights
Pipeline Strategy:
- Design and implement pipeline forecasting tools that provide accurate visibility and predictability
- Partner with sales leadership to develop and implement pipeline reporting and tools
- Create and implement targeted prospecting strategies based on data-driven market insights
- Analyze inbound/outbound dynamics throughout the sales funnel to optimize conversion rates
Cross-Functional Collaboration:
- Work seamlessly with sales enablement, marketing, finance, systems, and sales teams to develop and execute tailored GTM strategies for international markets
- Facilitate cross-functional initiatives to ensure alignment between teams and international objectives
- Translate business requirements into technical specifications for system implementations
Thought Partnership:
- Develop a deep understanding of our business and sales processes to support Sales teams in achieving their goals
- Build a reputation as an effective communicator and trusted advisor to GTM and International Sales Leaders
- Proactively identify challenges and opportunities, presenting solutions to key stakeholders
- Leverage data storytelling to influence decision-making and drive strategic initiatives
Do you have the right ingredients*? (Requirements)
- 3-5 years of experience in sales operations, business operations, strategy, or related fields
- Nimble problem-solver who thrives in ambiguous environments and can create structure from complexity
- Creative, tech-savvy, and intellectually curious mindset with excellent communication skills
- Strong data visualization abilities with experience translating data into compelling narratives
- Strong Microsoft Excel/Google Suite analytical skills
- Technical proficiency with Salesforce, Sigma, Snowflake, Hex, Python, and SQL
- Demonstrated success leading cross-functional projects with multiple stakeholders in a matrix environment
- Exceptional written and verbal communication skills with the ability to present to senior leadership
- Bachelor’s degree or equivalent experience
Preferred Qualifications (Nice to have)
- Experience supporting international or global sales organizations
- Knowledge of restaurant technology, payments, or SaaS industries
- Experience with international market entry strategies or supporting expansion initiatives
- Entrepreneurial mindset
AI at Toast
At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
*Bread puns encouraged but not required
The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).
Pay Range
$84,000—$134,000 USD
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
