Job description
Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria to Egypt and now Senegal, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities.
By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.
This role is responsible for establishing and maintaining highly effective and efficient operations across multiple pharmacy branches to support the development of Relarex, Reliance Health’s pharmacy benefits management program, into a self-sustaining and high-performing business unit.
The role holder will leverage data and technology to train and supervise pharmacy staff, liaise with pharmaceutical companies to procure high-quality medications, implement quality assurance programs for medication quality, and oversee the performance of logistics vendors to ensure service excellence.
This role requires strong data analysis, leadership, effective communication, and strategic planning to optimize pharmacy operations and contribute to delivering high-quality patient care for patients and enrollees across Nigeria.
Train and supervise pharmacists and technicians to effectively manage medication therapy for diverse patient populations with acute and chronic conditions.
Ensure full compliance of the pharmacies’ operations with relevant pharmaceutical regulations, quality standards, and internal protocols.
Drive the operationalization and growth of newly established pharmacy branches.
Build and maintain strategic relationships with suppliers, importers, and manufacturers to enable cost-effective, high-quality sourcing and ensure supply continuity.
Oversee end-to-end distribution operations, including inventory management, fulfillment logistics, and cold-chain integrity where applicable.
Routinely evaluate and produce reports on pharmacy performance, medication utilization trends, and patient outcomes highlighting areas for improving quality or operational efficiency.
Nurture a positive team environment that motivates team members towards excellence.
Collaborate with cross-functional teams—including tech, clinical, finance, and customer service—to enhance prescription fulfillment process and customer experience.
Must be a trained and licensed Pharmacist/Pharmacy Technician with active registration in Nigeria.
Minimum of 3 years of experience in a pharmacy setting, experience in a leadership role will be an advantage.
Proficiency in Excel, Power Point and experience with data reporting and analysis.
Strong understanding and experience managing excellence in procurement and logistics within a pharmacy context.
Excellent communication, organizational, and problem-solving skills.
Ability to adapt to new technologies and drive technological advancements within the team.
Experience with pharmacy management software and electronic health records (EHR).
Ideal Profile
A licensed Pharmacist/Pharmacy Technician with a blend of clinical and process improvement expertise, excited by the challenge of scaling pharmacy operations through technology.
Experienced in digitally enabled or tech-driven pharmacy environments, with an understanding of how digital systems enhance pharmacy services.
Strong operational acumen, with the ability to interpret data, shape strategy, and execute with discipline.
Team builder with a collaborative, hands-on approach to execution and a track record of successfully implementing quality improvement initiatives within teams.
Experienced in pharmaceutical logistics and supply chain operations
Ambitious and visionary, with the potential to grow into expanded leadership roles as Relarex evolves across Nigeria and other African markets.
At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:
- Remote-First Environment
Work from anywhere while staying connected to a vibrant, collaborative team.
- Competitive Salary and Benefits We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.
- Premium Health Insurance
Comprehensive health coverage for you and your family, because your well-being comes first.
- Unlimited Leave
Take the time you need when you need it—no limits, no questions.
- Meaningful Impact
Play a key role in transforming customer experiences and shaping healthcare innovation.
- Collaborative Work Culture
Join a supportive, inclusive, and team-focused environment that celebrates diversity.
- Growth Opportunities
Access tools, mentorship, and resources to elevate your skills and career.
- Learning & Development Allowance
We provide an allowance to support your ongoing professional growth and skill enhancement.
