Job description
TRM Labs is a blockchain intelligence company committed to fighting crime and creating a safer world. By leveraging blockchain data, threat intelligence, and advanced analytics, our products empower governments, financial institutions, and crypto businesses to combat illicit activity and global security threats. At TRM, you’ll join a mission-driven, fast-paced team made up of experts in law enforcement, data science, engineering, and financial intelligence, tackling complex global challenges daily. Whether analyzing blockchain data, developing cutting-edge tools, or collaborating with global organizations, you’ll have the opportunity to make a meaningful and lasting impact.
We are seeking a Senior Billing Specialist who will play a critical role in scaling TRM’s revenue operations infrastructure to support the next phase of our growth. As a Series B company with the operational ambition of a Series C+ organization, we are building for scale—streamlining people, processes, and systems to ensure accuracy, speed, and flexibility across all billing and collections functions. This is an ideal role for someone who is detail-obsessed, thrives in fast-paced environments, and is energized by turning billing operations into a true business partner across the company.
The Senior Billing Specialist will join a high-performing Accounting & Finance team that leads with ownership, accountability, and a commitment to excellence. You’ll work cross-functionally with Revenue Operations, FP&A, Legal, and business teams to deliver timely, accurate invoices and collections, while continuously identifying ways to improve and automate workflows. This role is critical to ensuring billing accuracy, improving cash flow predictability, and maintaining compliance with contractual and regulatory requirements.
The impact you will have:
- Own the end-to-end billing and invoicing process, ensuring accuracy, timeliness, and compliance across all customer accounts.
- Partner cross-functionally with Sales, Revenue Operations, and Legal to ensure contract terms are accurately reflected in billing and revenue recognition.
- Drive collections efforts by monitoring outstanding receivables, resolving disputes, and partnering with customers to improve payment cycles.
- Identify and implement process improvements to reduce manual effort, strengthen controls, and improve scalability through automation.
- Support audit readiness by maintaining accurate documentation and strengthening internal controls over billing and collections processes.
- Collaborate with the team to ensure invoicing practices align with ASC 606 revenue recognition standards, including supporting the review and documentation of customer contracts to determine billing schedules and appropriate revenue treatment.
What we’re looking for:
- 3+ years of billing, accounts receivable, or revenue operations experience, ideally in a high-growth SaaS or fintech environment.
- Degree in Accounting, Finance, Economics, or Business Administration preferred.
- Strong understanding of billing systems, invoicing workflows, and collections best practices, with experience in platforms like NetSuite, Salesforce, or similar ERP/CRM systems.
- Exceptional attention to detail and a high standard for accuracy, paired with an ownership mindset and the ability to drive initiatives to completion.
- Strong communication and problem-solving skills, with the ability to partner cross-functionally and resolve customer inquiries efficiently.
- Advanced Excel/Google Sheets skills (e.g., pivot tables, VLOOKUP, formula logic) to support billing analysis and reconciliation.
- Ability to drive process automation and operational improvements for scalability and accuracy.
- Knowledge of ASC 606 with experience aligning invoicing practices and reviewing contracts for proper revenue treatment.
- Experience working with government and public sector clients.
Life at TRM Labs
Leadership Principles
Our Leadership Principles shape everything we do—how we make decisions, collaborate, and operate day to day.
- Impact-Oriented Trailblazer – We put customers first, driving for speed, focus, and adaptability.
- Master Craftsperson – We prioritize speed, high standards, and distributed ownership.
- Inspiring Colleague – We value humility, candor, and a one-team mindset.
Accelerate your Career
At TRM, you’ll do work that matters—disrupting terrorist networks, recovering stolen funds, and protecting people around the world. You will:
- Work alongside top experts and learn every day.
- Embrace a growth mindset with development opportunities tailored to your role.
- Take on high-impact challenges in a fast-paced, collaborative environment.
- Thrive in a culture of coaching, where feedback is fast, direct, and built to help you level up.
What to Expect at TRM
TRM moves fast— really fast. We know a lot of startups say that, but we mean it. We operate with urgency, ownership, and high standards. As a result, you’ll be joining a team that’s highly engaged, mission-driven, and constantly evolving.
To support this intensity, we’re also intentional about rest and recharge. We offer generous benefits, including PTO, Holidays, and Parental Leave for full time employees.
That said, TRM may not be the right fit for everyone. If you’re optimizing for work life balance, we encourage you to:
- Ask your interviewers how they personally approach balance within their teams, and
- Reflect on whether this is the right season in your life to join a high-velocity environment.
- Be honest with yourself about what energizes you—and what drains you
We’re upfront about this because we want every new team member to thrive—not just survive.
The Stakes Are Real
Our work has direct, real-world impact:
- Jumping online after hours to support urgent government requests tracing ransomware payments.
- Delivering actionable insights during terrorist financing investigations.
- Collaborating across time zones in real time during a major global hack.
- Building new processes in days, not weeks, to stop criminals before they cash out.
- Analyzing blockchain data to recover stolen savings and dismantle trafficking networks.
Thrive as a Global Team
As a remote-first company, TRM Labs is built for global collaboration.
- We cultivate a strong remote culture through clear communication, thorough documentation, and meaningful relationships.
- We invest in offsites, regional meetups, virtual coffee chats, and onboarding buddies to foster collaboration.
- By prioritizing trust and belonging, we harness the strengths of a global team while staying aligned with our mission and values.
Join our mission!
We’re looking for team members who thrive in fast-paced, high-impact environments and love building from the ground up. TRM is remote-first, with an exceptionally talented global team. If you enjoy solving tough problems and seeing your work make a difference for billions of people, we want you here. Don’t worry if your experience doesn’t perfectly match a job description— we value passion, problem-solving, and unique career paths. If you’re excited about TRM’s mission, we want to hear from you.
Recruitment agencies
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
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